Simon T. Bailey

Simon T. Bailey is a leadership catalyst whose expertise equips emerging leaders with tips, tools, and techniques on how to unleash potential in the world’s most important asset – people. He is the former leader of the world-renowned Disney Institute and founder of the Brilliance Institute, Inc.

Through powerful keynotes and workshops, Simon T. Bailey will challenge how you embrace change, address challenges, and inspire your team to produce results. Understanding how to develop your skills and connections strategically to stand out as a thought leader in your industry will significantly elevate your marketability and win probability

Meetings and Conventions magazine has cited him as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker Magazine cited him as one of the top twenty-five “hot speakers” shaping the profession.

Harrison College (Indianapolis, IN) has partnered with him to launch the Simon T. Bailey Emerging Leaders Certificate for individuals, corporations and organizations.

Simon is the author of 7 books including Release Your Brilliance (HarperCollins), which was ranked number 17 of the Top 100 books being read by corporate America, according to 800CEORead.com. His most recent book, The Vuja De Moment! – Shift from Average to Brilliant, is receiving rave reviews.

Simon holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.A.

TOPICS

Release Your Brilliance: How to Show Up, Be Accountable & Drive Results

Learn how to manage shifting agendas, competing priorities, and internal and external customers. Discover how to be a lifelong learner who pays attention to the tea leaves of change and adapts behavior accordingly to meet deliverables. Take responsibility for your personal brand, personal development, and personal behavior in email, on conference calls, and during video conferences. Learn to effectively communicate and exhibit trust, collaboration, and respect for different opinions.

Customer Experience with a Brilliant Touch

Learn that customer service is more than a department, it’s a mindset. Learn how to create an employee brand. Invigorate your organization to improve employee and customer experiences. Learn how to reenlist heads, hearts, and hands.

Own It! How to Reinvent, Realign & Reignite

Learn the importance of leveraging one’s Individual Development Plan. Take action by using the five core ideas of owning your career and building your personal brand. Create a 90-day action plan and share it with a personal “Board of Directors.” Take action by seeking opportunities to go above and beyond in delivering results.

Releasing Leadership Brilliance: How to Galvanize Your Team & Achieve Significant Results

Learn how to get the best out of the cheetahs and hippos on your team. Learn the difference between Leadershift and Leader “sham.” Become personally responsible for your personal brand and development.

SHIFT: How to Ignite Creativity & Innovation in the “New Normal”

Learn the important difference between déjà vu and “vuja de.” Take action by using the Vuja De creativity tool in your daily business. Inspire your organization to celebrate failure and risk. Discover the seven steps to shifting your business and your life from average to brilliant.

PROGRAMS

CUSTOMER LOVE – REALIGN HEADS, HEARTS AND HANDS TO DRIVE RESULTS

Connections, real connections, result in genuine customer loyalty. Earning the trust and respect of your client or prospective client is no easy task. In today’s information age, the competition for goods and services is even greater and the end consumer not only has more options, but access to vast information about potential offerings.

Building relationships and earning your customer’s love is more important than ever and requires a village. Are your employees fully invested in your thinking and service standards? Building an internal team that is focused on the company’s mission and dedicated to excellence requires leadership that has earned trust and respect.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Discover the formula for creating a seamless customer experience.
  • Learn tips, tools, and techniques to create memorable moments for customers.
  • Create an action plan and hold everyone accountable for maintaining the customer-love mindset.

SHIFT YOUR BRILLIANCE – CREATING AN EMPLOYEE BRAND EXPERIENCE

A positive employee experience goes way beyond drinking the Kool-Aid. Even Kool-Aid loses its sweetness over time. Today’s top talent have greater expectations and desire to be part of an inspired team where their personal and professional needs are met.

Your company’s brand and culture have to be front and center. The most basic human need is to feel accepted, to belong.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Uncover the methodologies that will allow your employee’s personality, charisma, and brilliance to emerge organically.
  • Embrace corporate storytelling that will motivate, focus, and unleash employees to realize their full potential.
  • Set your company apart from the competition by attracting, growing, and promoting employees who believe and live the brand 24/7.

SHIFT YOUR BRILLIANCE – HARNESS THE POWER OF YOU, INC.

You are the CEO of your brand, and it is as important as the credentials on your resume. You are waiting for your company or organization to do something, and they are waiting for you to take ownership of all that you do.

Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth. You will learn my strategies for how I went from an individual contributor to a leadership role in less than three years while working at the Walt Disney World Resort.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Apply core principles for acquiring the Shift Your Brilliance mindset.
  • Uncover the insight needed to be a high performer.
  • Commit to being a Chief Breakthrough Officer in your department and division.

SHIFT YOUR BRILLIANCE – STOP SELLING AND START CONNECTING

The Gallup Organization states that 70% of human decision-making is emotional and 30% is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience.

It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand.

This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge.

In this session with Simon T. Bailey, former sales director for Disney Institute and founder of Brilliance Institute, will inspire your sales team to do the following:

Shift from selling to live and move to learning how to live to sell by creating a personal brand that attracts new opportunities and establishes credibility in the marketplace.
Shift from telling customers about the features and benefits to asking high-grade questions that unearth other potential opportunities.
Shift from just selling a service to fulfilling the customer’s wants and needs. You will also learn how to set your internal team members up for success by providing a seamless and consistent customer experience.
Shift from selling a product or service to connecting to the client’s problem and re-positioning your product or service as a value add.

Biography

Simon T. Bailey is a leadership imagineer and author whose expertise equips emerging leaders and organizations with tips, tools and techniques on how to unleash their potential. He is the former sales director of the world-renowned Disney Institute and founder of Brilliance Institute, Inc.

Bailey has been cited by Meetings and Conventions magazine as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker magazine cited him as one of the top 25 “hot speakers” shaping the profession, and in 2013, Bailey was Meetings Net editors’ pick for favorite speaker of the year.

Bailey’s new book, Shift Your Brilliance – Harness the Power of You, Inc. (Sound Wisdom, May 2014), is a call to action that invites readers to shift their thinking, creating a disruption from the norm that ignites innovation, increasing accountability and profitability in life and business. He’s the author of seven books including Release Your Brilliance: The 4 Steps to Transforming Your Life and Revealing Your Genius to the World (Harper Collins), which was ranked number 17 of the top 100 books being read by corporate America, according to 800CEORead.com.

He is a weekly columnist for American City Business Journal and has been quoted in Entrepreneur magazine. He has spoken in front of worldwide audiences and impacted over a million people working with brands like Verizon, Chevron, McDonald’s, Nationwide, Wells Fargo and Subway.

Bailey holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.

He lives in Windermere, Florida, with his family. When he is not working, he cheers on the Buffalo Bills and the Orlando Magic, and enjoys eating apple pie and going to the movies!

THE GENERALS

Lt. Col William Gus Pagonis and Brigadier General Nick Halley

Present

“General Knowledge”

 

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Harvey Alston

Harvey Alston Motivates People and Organizations to Be Their Best! Harvey is a highly interactive and spirited presenter who speaks on his personal, proven message of being the best.

EDUCATIONAL MOTIVATOR!

    

Considered one of the most dynamic, “high octane” speakers in America, Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Alston brings to the finish line.

His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings

His powerful presentations on individual responsibility for shared achievement uplift audiences to a higher standard, and to a level where they strive only for the best.

He is a master communicator who believes in solitary achievement, shared accomplishment and the dignity of human beings. His words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. As an educator Alston has taught English, biology, health, life sciences and math curricula, and over the years, he has received recognition from groups such as the Ohio House of Representatives as one of Ohio’s Finest Citizens; the City of Columbus declared a Harvey Alston Day; and he was commissioned a Kentucky Colonel, among numerous national recognitions and awards.

However, none has more impact than the response from those individuals whose lives have been dramatically changed. Harvey Alston has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

TOPICS:

Educational Motivation
In this program Harvey Alston provides ideas and tools so that students will be able to apply effective strategies and ideas on how to become the best; demonstrate ways to be more effective as leaders; identify school challenges and ways to handle them; develop a specific goal-setting strategy; work more effectively as members of a team; enhance their communication and listening skills; and apply effective strategies and ideas to become trailblazers.

You Are the “BEST!”
Believe in yourself and don’t hesitate to let others know that you are great! Expand your mind and continue to grow for you will always be the star of the show. Strive to achieve excellence in all that you do for God knew what he was doing when he created you. Think before you act, work before you rest, and let the world know that you are the “BEST”.

Getting Down to Business
This program was developed to help both small and large businesses get on focus and develop success guidelines for employees and management.

The Best Team Doesn’t Win Nearly As Often As the Team That Gets Along “BEST”
The areas covered are: Marketing, Attire, Skills, Interest, Visualization, Goal-Setting, Work Ethics

Be the Best
Harvey has taken his personal proven message “Be the Best” to literally millions of people. His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, changed lives. Alston’s powerful, soul-searching presentation uplifts people to a higher standard – to a level where people strive only for the BEST.

WORKSHOPS

Climbing the Rough Side of the Mountain
This program is a highly interactive and spirited search for solutions, designed to provide a variety of educational experiences through the delivery of subjects on the cutting edge of team leadership. Alston will share practical skills that will enhance quality of life by reshaping lost abilities, heighten expectations, rebuild hope, confidence, self-respect and desire.

Customer Service-S.O.U.L. “Service On Unbelievable Levels”
Learn to develop strategies for the BEST customer service by planning the future of your employees. This seminar will research different delivery styles of successful businesses that have an understanding of what it takes to motivate employees.

Competent Communication
This program will build your communication skills and enhance skills for listening and identifying the obstacles to effective listening. Participants will be involved in adapting to communication within social context and adjusting the physical context of symbolic functional dimensions, as well as develop strategies for public group communication with active knowledge of verbal and nonverbal communication.

Practical Parenting
Alston discusses ways to “Know Your Child’s Interests”, “Using TV Wisely”, “ABCs of Parenting”, “Advice for Living with Pre-Teens”, “Parents Watch Your Language”, and “Discipline, a Preventive Force”.

Class Room Management
The program for student behavior, “How Well Do You Like Yourself” will teach skills for getting parents involved. The seminar content will cover strategies for developing trust, power, and rules for raising what is considered to be a delinquent child.

Code of Conduct
Start with sharing your own “credo” or “code of conduct”. Have you thought about the rules that guide your life? Do you act as a result of your parents, teachers, or friends expectations? Or do you act because you have decided what you think is right? What influences your life choices? In this exercise you will write your own “code of conduct.”

Bullying and Hazing
This program starts by asking the following questions, “What is bullying”? What is the difference between having a little fun and hazing? After discussing the responses and then sharing the answers with the group, attendees will break into smaller groups and role-play situations; afterward groups will have to come up with answers, which will be presented to the whole group.

Integrity
How do you define integrity? What is honesty? Are there varying degrees of honesty? What makes a person dishonest? This workshop explores these questions, discussing the responses and then sharing the answers as a group. After the definition of integrity is discussed participants will break into smaller groups, questions will be passed out and the groups will collaborate on their answers. The results will then be presented to the whole group.

Conflict and Resolution
This session focuses on the ability to impact those around us using some of the skills learned about personal code of conduct. The group will be led through a worksheet which will teach them how to resolve conflicts. Role playing will be used to show some of the daily conflicts that people face in achieving their goals.

Excuses vs. Excellence
The participants will write down actual excuses they have used, and then break into smaller groups. The splinter groups will select a situation or problem and present the solution to the whole group. Each solution must apply to “The Test” of honesty, integrity, and the good of all and one.

 

….MORE information on Harvey Alston!

Harvey Alston 6

Harvey Alston Be The Best -

Full Biography

Considered one of the most dynamic, “high octane” speakers in America. Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Harvey Alston brings to the finish line.

Harvey Alston’s unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard, and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings.

As one of the most in-demand speakers in America, Harvey Alston’s career has spanned positions from head football coach of Columbus East High School in Ohio in 1968, to assistant director of student financial aid at the university level. As an educator he’s taught English, biology, health, life sciences and math curricula.

Over the years, Harvey Alston has received recognition and awards from such diverse groups and organizations as the Ohio House of Representatives as one of Ohio’s Finest Citizens, the City of Columbus declared a Harvey Alston Day, and he was commissioned a Kentucky Colonel, and has received numerous national recognitions and awards. However, none has more impact than the response from those individuals whose lives have been dramatically changed. People walk away from Harvey Alston’s presentations knowing they have just heard someone who “has been around the track a few times” and one who shares it in a way that people do not forget. He has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

Harvey Alston’s enterprise is called Best Inc., based on his philosophy and the book titled “Be the Best.” He is a member of the National Speakers Association and serves as advisor to many civic boards, panels, and commissions.

Jessica Cox

Jessica is recognized internationally as an inspirational keynote speaker. Born without arms, Jessica Cox could have succumbed to the low expectations that ushered her into this world. In spite of them all, she earned two black belts in Taekwondo, graduated from college, and learned to swim, drive a car, fly an airplane, surf, scuba dive, and live independently using her feet in ways others who take their hands for granted can only imagine. She holds the title of the first person without arms to get a black belt in the American Taekwondo Association and the Guiness World Record for the first pilot to fly with her feet.

However, Jessica’s greatest triumph in life stands far above any physical feat. It is her unrepentant regard for herself as a whole person, her high degree of self-acceptance that gives her freedom and power to insist that society accept her, too, just as she is.

Accolades

  • Guinness World Record: The First Armless Person in the World Ever to Have Obtained a Pilot’s License, 2011
  • AOPA LIVE Pilots Choice Award 2010: Most Watched Female Aviator
  • Filipino Women’s Network: 100 Most Influential Filipino Women in the U.S., 2009
  • Published in Ripley’s Believe It or Not, 2009
  • The Filipino American Journal Award of Excellence, Outstanding Filipino Award, 2008

TOPICS

When Jessica first walks on stage, the audience has no idea that she doesn’t have arms. Carefully hidden underneath a jacket, she has on her prosthetic arms. Minutes into the introduction, she removes them and begins her speech rightfully titled:

Disarming the Impossible! Corporate Keynote:
Turning “Impossible” into “Accomplishment”
What limits people in your group from attaining their highest potential? How can they push limitations aside?
Jessica believes that by combining creativity, persistence, and fearlessness, nothing is impossible. In her presentation, she digs deep into her experiences living armless in a two-handed world. She shows how these three qualities helped her achieve the seemingly impossible.
Jessica’s elements stem from answering such questions as:

  • Are you letting your fears stand in the way of your opportunities?
  • Is it easier to come up with an excuse than a creative solution to a challenge?
  • What handicaps are you-and others-creating that you don’t need?
  • How soon should you give up when confronted with a difficult challenge?

Get Ready to Turn your “I can’t” into “I can!” and “I will!” Youth Keynote: Embracing Differences
Every person on this earth is “different” in one way or another and in one form or another has endured pressure to conform under the threat of rejection and isolation. Students experience the constant pressure to “fit in.” Jessica shares the struggle of masking her difference growing up in a two-handed world but then realizing the importance of being true to who we are as individuals. In order to be a good leader, Jessica believes it is critical to stand up for who it is we are, stand out every opportunity we have, and to stand proud of our differences!

Thinking Outside the Shoe
As a person who has never viewed herself as a victim of her condition, Jessica shares in her speeches humerous stories of struggle and success living in a “two-handed” world.  She provides critical insight on how to best approach a challenge, redefining the concept of innovative thinking.  She helps people reconnect with their own inner strengths and aptitudes.  Jessica believes in combining creativity, desire, persistence and fearlessness; with them, nothing is impossible.  In her presentation, she will dig deep into her excperiences living armless in a two-handed world and share how these four elements helped her achieve the seemingly impossible.

Jessica’s points stem from answering such questions as:

  • Why is it more important to “fit in” than to stand out and be different?
  • Do students act based on what everyone else is doing?
  • Who is responsible for standing up for who we are as individuals?
  • Why are we so worried about what everyone else thinks?

Full Biography

Jessica Cox was born without arms. The doctors do not know why she was born “differently-abed.” But she does. Jessica has made achievements with her feet that most people only dream of. Now she shares her story with people around the world.

Born in 1983 in Sierra Vista, Arizona, Jessica has learned to live her life with her feet. There were many questions at the time about whether Jessica would be able to live a “normal” life. However, Jessica’s father has said he never shed a tear about her birth condition. He had full confidence in her potential. With the support of her parents and family, Jessica became confident in herself as an adult and continued to explore the world with her feet.

As a child, Jessica studied dance in her home town. When the first performance arrived, she asked to be put in the back row. Her dance teacher told her there was no back row. Tentatively she took the stage with the other students and performed her routine. When she finished, the applause from the audience gave her encouragement and the confidence to continue dancing for 14 years.

Jessica’s parents eventually met a Taekwondo instructor named Jim Cunningham. His response when told of her birth condition was that she would be more than physically able and that only her attitude could hold her back. At the age of 14, Jessica earned her first Black Belt in the International Taekwondo Federation.

After graduating from high school, Jessica attended the University of Arizona where she earned a bachelor’s degree in Psychology. When talking about her degree, she frequently explains that psychology credits the way people think has a greater impact on their lives than a physical limitation.

During college, Jessica found a club of the American Taekwondo Association and resumed training in the sport. Even though Jessica already had one black belt in a different style, she had to relearn all of the color belt material. The instructors created a curriculum that would be accessible to any future arm less students. Jessica then became the first arm less person to earn a black belt in the ATA.
Jessica’s most famous accomplishment was learning how to fly. It took three states, four airplanes, two flight instructors and a discouraging year to find the right aircraft: a 1946 415C Ercoupe Airplane. She received the Guinness World Record for being the first person certified to fly an airplane with only their feet.

Jessica now works as a motivational speaker. She travels the world sharing her story and encouraging people to be creative and innovative with the mantra “Think outside the shoe.

Alexander Blass

One of today’s most acclaimed social entrepreneurs and innovators, Alexander Blass is a visionary who has improved and inspired countless lives across the globe. He invented and launched person-to-person charitable giving on the Internet, a revolutionary technology adopted in dozens of countries around the world. Blass is most famous for is leaving a high ranking position at a venture capital firm to make a real difference in our world and the lives of other people. After getting tired of seeing countless stories in the news of good people in need, he decided to do something about it.

Blass invented, patented and launched RealityCharity, the world’s first person-to-person giving website and philanthropy community commonly known as the “eBay of Giving.” RealityCharity became an overnight sensation when it appeared around the world in the Associated Press on its launch day and continues to change lives around the globe everyday. It has received over 6 million hits and hosted thousands of fundraisers ranging from wounded veterans, to cancer patients, to disaster victims, supporting fundraisers in 50 countries.

The grand prize winner of the Top Innovator of the Year Award, Alexander is one of the most in-demand and best innovation keynote speakers. He also serves as an invited expert, Master Class presenter, and consultant to various audiences. He has traveled to 50 countries and enjoys inspiring others to succeed by sharing his passion, vision, expertise, and fascinating experiences.

Wharton-educated and an Oxford MBA, he also received the Influential Marylanders Award, recognizing the top 50 people in the State up to the Governor.

Mr. Blass is also the recipient of the Top 40 Under 40 Executives Award as well as the prestigious international WebAward for Outstanding Achievement, and has been honored as Entrepreneur-in-Residence at the renowned Wharton School of business.

PROGRAM TOPICS

PRICELESS STRATEGIES FROM AN INNOVATOR:
HOW TO THRIVE IN CHALLENGING TIMES
In a constantly evolving world and today’s challenging economic climate, leadership through innovation, creativity and change management are no longer optional, but essential. Alexander Blass, grand prize winner of the Daily Record’s Top Innovator of the Year Award, reveals his strategies for success and an actionable blueprint. In this captivating and engaging keynote speech delivered to Fortune 500 and Global 1000 audiences worldwide, learn how you can reinvent yourself and your organization to get on the path to innovation today, think about “what’s next” and challenge the status quo in your industry. Discover essential characteristics and strategies of successful leaders, innovators, and innovative organizations. Grasp some of the challenges you must overcome to foster a thriving culture of innovation. Learn how to generate international buzz and excitement for your innovative endeavors with increasingly limited resources.

HOW TO DOMINATE YOUR MARKET AND BEAT THE COMPETITION
Alexander Blass teaches strategic methods for market domination and how to stay ahead of your competition. International case studies and best practices are studied across multiple industries to uncover what has differentiated the companies that have dominated their markets from those that have become defunct. Learn how to create unparalleled excitement and free publicity and media coverage for your products and service. Craft highly valuable, innovative and sophisticated buzz marketing and viral campaigns for your brand’s endeavors, which harness and grow your community of loyal customers and render your competition obsolete.

SOCIAL MEDIA MARKETING SECRETS AND WEB 2.0:
HARNESS THE POWER OF COMMUNITY
Over 70% of the global Internet population visits social networking or blogging sites. Companies and organizations are rapidly playing “catch up” to adapt to this user-generated, customer-centric wave of social computing by scrambling to adopt both external and internal social media marketing and Web 2.0 strategies. Learn how to harness the power of your customers and community. Develop a game-winning social media marketing strategy. Beat the competition by employing best practices for success. Learn how to foster deeper relationships with your customers, promote your programs, and leverage your exuberant customer base to evangelize your brand and take it global.

FUNDRAISING 2.0: REVEALING AND RAISING THE INVISIBLE MILLIONS
Blass, credited with “revolutionizing charitable giving,” offers an evocative and eye-opening look into human nature, delving into the psychology of giving as well as the power of social networks and grassroots activism. Blass explores how technological innovation is changing the face of philanthropy, and offers thought-provoking strategies for fundraising success.

Complete Biography

Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to 50 countries and appeared in hundreds of media outlets, including multiple cover stories. He is the grand prize winner of the Daily Record’s Top Innovator of the Year Award, which credited him with “revolutionizing charitable giving” for inventing person-to-person giving technology on the Internet. He presently serves as President of Alexander Blass International, an executive education and training firm based in Baltimore.

Alexander keynotes some of the world’s most prestigious conferences on innovation/creativity, leadership/change, business development & entrepreneurship. Examples include the Abu Dhabi Innovation Forum in the United Arab Emirates, the World Management Forum, the European Conference on Creativity and Innovation in Portugal, the Stars of Business Awards in Dubai, the Kingdom Entrepreneurship Summit in Saudi Arabia, EPIC in New York, HR SUMMIT in Singapore, and IBM INNOVATE in India to an audience of 2,000 people.

Frequently interviewed by the media, Alexander is a highly sought after and inspirational keynote speaker, Master Class presenter, invited expert and consultant. Through his high energy, dynamic and engaging presentation style, he enjoys sharing his expertise, passion, vision and fascinating experiences with top corporate business audiences at Fortune 500 and Global 1000 organizations, as well as associations, non-profits, and students.

Alexander also received the Baltimore Business Journal’s Top 40 Under 40 Executives Award and the Daily Record’s Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.

Previously, Alexander was a venture capitalist, strategy consultant, senior government executive, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund’s portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations worldwide on opportunities totaling over $1 billion, as well as serving on boards of various for-profit and non-profit organizations in the U.S. and overseas. Alexander has been an invited expert at the National Science Foundation on a dozen occasions, making investment recommendations on over $100 million of emerging technologies for the U.S. government.

He has appeared in numerous media outlets globally including the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, Globe & Mail, International Herald Tribune, The Independent, The Guardian, Melbourne Age, The Sydney Morning Herald, FOX, Forbes, Washington Post, San Francisco Chronicle, The Sun, Information Week, Internet Evolution, Daily Record, South African Broadcasting Corporation, Chronicle of Philanthropy, Voice of Africa, Khaleej Times, Al Ittihad, Dubai Eye, SME Advisor Middle East, Private Sector Qatar, and many more.

Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.

Debbie Allen

Debbie Allen, CSP energizes, motivates and inspires business owners and managers to make positive changes to increase business growth and build profits. Her acute business sense, contagious enthusiasm, positive energy and humor make her a dynamic presenter. She has built and sold numerous highly successful companies in diverse industries and now teaches the lessons of success with her insightful business-building strategies to companies around the world. Debbie teaches others how to move past limited personal beliefs that may be holding them back from reaching their peak potential in business and in life. Read more

Mike Frank

“Little Ideas Pay Big Dividends in Sales”

While Mike Frank speaks on a number of business related topics, sales is his background and his strongest suit. He worked his way up from a fledgling salesman to vice-president of sales for an international company – he did this within four years and by the age of 26. His strength is in customizing the presentation, based on the client’s requests. He provides a high energy style, yet with solid practical, real life sales information. Read more

Naomi Judd

Grammy Award winning singer Naomi Judd makes up half of country music’s most famous mother/daughter duo, The Judds. Over the course of her stunning career, Naomi won 5 Grammy Awards and an array other music awards and honors. After receiving Hepatitis C diagnosis, Naomi retired from music, but continues to inspire others through humanitarian activities and awareness campaigns. Naomi’s meteoric rise to country music superstar and American icon – from her humble beginnings as a single mom in a small Kentucky town – is an inspiring story of overcoming the odds through optimism and hard work. Read more

Barbara Sanfilippo

Former Bank Vice President and Regional Sales Manager Specializing in Quality Service, Sales, Innovation and Personal Growth. Barbara Sanfilippo is a popular keynote speaker, author and consultant specializing in the area of customer service, sales, motivation and performance enhancement. Rated frequently as one of the best speakers at conferences, Barbara is known for her high energy, audience interaction and idea-packed programs. She’s been recognized by business leaders, educators and association members as being at the top of her game and inspiring people to new heights.

Her consulting company assists organizations in developing and implementing a sales and service culture. Barbara has the unique ability to inspire your people to take action and achieve powerful results in both their business and personal life. Imagine attendees aiming higher and truly believing the possibilities in their work and personal life are limitless.

Imagine attendees so fired up that they actually take positive action to improve sales,customer relationships or sales leadership!

PROGRAMS:

Dream Big! What’s the Best That Can Happen? or Dream Big! Success or Significance?
In these busy times, we may be questioning our priorities and what success means to us. Are we addressing the important areas in our life such as: family, friends and service to others? Truly successful people have a sense of purpose, focus and personal fulfillment. In this idea-packed, interactive and entertaining program, Barbara will help you rate your life satisfaction index, define what success and happiness means to you, make time to enjoy more Cappuccino Moments™ and create your biggest dreams. You’ll leave energized with a renewed sense of priorities and actions you can take to achieve success and live a life of significance. So be sure to attend this speciay of the following topics can be blended, modified and combined to meet your needs.
l program by an award-winning speaker.

NOTE: This entertaining, inspirational and popular keynote program is based on Barbara’s book, Dream Big! What’s The Best That Can Happen? Give a copy to every audience member and ask about a volume discount.

Life is a Cappuccino – When is Enough, Enough?
What is “success”? For some, it may be reaching a specific income level, having a “fat” bank account or a beautiful home. For others, it may be taking special vacations, spending more time with our family or enjoying nature. As we rush down the road of life — a key question to ask is, “Am I making a living or living my life?” In this idea-packed and energizing session, Barbara will help us evaluate the critical choices necessary to slow down, live with an attitude of gratitude, and find time to sip cappuccino!

Outclass Your Competition with Five-Star Service orThe Evolving Sales and Service Culture – What’s Next!
Thousands of dollars are spent annually on what many CEOs think will develop a sales and service culture in their organization. Usually these are short-term “quick fixes” like training and incentives. Why are the effects fleeting? Why are these approaches ineffective over the long term? Those who are successful in sales and service take steps that reach to the very core of their organization. Topical solutions won’t work. In this idea-packed, interactive program, Barbara Sanfilippo outlines a comprehensive, step-by-step process to build a high performance service and sales culture.
Topics include: measuring internal and external service, developing standards, setting goals, instilling accountability, providing incentives and recognition, orienting new employees and much more. You’ll receive a detailed handout, useful exhibits, suggested timetables, pitfalls to avoid and a process you can begin immediately.

Staff Engagement – The Key to Bring Your Service and Brand Alive
Do you have staff that are physically present but mentally absent? Now that you’ve invested in training, incentives and marketing programs, how will you earn the commitment of your staff? Engaged and involved staff is the key to build customer relationships and bring your brand alive. A new logo and brochures do not serve your customers—your people do. In this idea-packed, energizing and interactive program, you’ll discover how to: identify the signs and causes of disengagement, prevent this “disease” from spreading, increase productivity and most of all win the hearts and minds of your staff!

Build a Business, Advise a Client, Get a Life!
Are you building a business or are your building a book of business? In today’s competitive and fast moving environment you may get so caught up in attracting and advising your clients that you neglect to plan for your own future. If you want to take your business to the next level, you must put on your CEO hat, leverage yourself, build value, and identify those opportunities and strategies that will get you there. Maybe it’s time to bring in a junior professional, upgrade technology, change your marketing program, evaluate profitability, outsource key functions or create an exit strategy to enjoy life more. In this idea-packed, energizing and interactive session, you’ll discover the key ingredients necessary to grow your business, mastermind with your peers and begin planning for your future success. You’ll leave energized with a clear direction to build your business and get a life!

Winning Sales Strategies of Top Performers – The Critical Edge!
What does it take to thrive as a sales and marketing professional or entrepreneur in the future? How can you attract warm calls and gain a competitive advantage? In this idea-packed and energizing program you’ll discover proven secrets you can use to:

  • Attract business to you easily and make warm calls
  • Promote and position yourself as an expert and a “mini celebrity”
  • Demonstrate customer appreciation and retain loyal clients
  • Follow-up and touch prospects and clients in a persistent manner with email and other creative methods.
  • Conduct pre-call planning to focus on getting the business
  • Critique calls to improve overall effectiveness
  • Dream big and achieve your goals

Build a Winning Sales Team — Sales Management Best Practices
To be successful, sales representatives, business development professionals and calling officers need motivated and talented sales managers to improve performance. Unfortunately, many managers have never been given any training in “sales management” skills. As a result, they just focus on “reaching their numbers”. What they don’t realize is to reach their sales targets they must spend the time to develop and help people succeed. Just like a coach who is committed to helping an athlete win a gold medal, committed sales managers can make a significant difference in the performance of their team. Whether you have the title of sales manager or not, if you are responsible for generating revenue through your team–this idea-packed program will give you practical tools you can use immediately to increase performance. Barbara will review best practices utilized by top sales managers.

As a result of this program you¹ll discover proven strategies such as:

  • How to get your people focused on the right activities that get results as opposed to just focusing on the bottom line.
  • How to observe and critique sales calls to help your people master the consultative sales process.
  • How to ensure your people have a consistent and persistent system to follow up effectively and build relationships. The power of email marketing and follow up will also be discussed.
  • How to reenergize your sales meetings and create a stimulating, valuable and participative experience for your team.

Five Star Service and Sales – It Starts With Me!
Each contact with a customer or member is a “moment of truth”. Front-line staff must always be ready and willing to go the extra mile. Support staff also play a key role by being responsive to their “internal customers” or fellow employees. All staff must make the change from order takers to order seekers. In this highly entertaining and informative program, attendees will learn why service is so important, how to acknowledge and greet people, how to serve our internal customers, how to recognize cues and approach the customers about our services, and, most importantly, how to take responsibility for motivating ourselves.

How to Manage Your Book of Business – The Secret to Expanding Customer Relationships
Chances are some of your VIP customers are feeling neglected and are ripe for being stolen. What are you doing to reach out and touch your best customers, build loyalty, and nurture profitable relationships? As a relationship manager or sales representative your primary role is to retain your “A” customers and expand relationships with your “B” customers. In essence, your job is to effectively manage your “book of business.” In this program, you’ll get valuable information you can use to begin confidently contacting your key customers.

In this idea-packed and energizing program, you’ll discover:

  • Your primary duties as a relationship manager
  • Best practices to manage your book of business
  • How to create a profiling form to get to know your customers
  • How to make the initial introductory call with confidence
  • How to build trust and engage your customers in conversation
  • How to recommend a service or product
  • How to set up an effective follow up system
  • How to add value to the customer relationship with VIP service and education
  • How to conduct client review meetings

The HR Director’s Role – Be Savvy, Be Strategic, Be Smart
In today’s fiercely competitive environment, savvy human resource professionals who add value and impact revenue will win the respect and support of CEO’s and senior management. In addition to hiring staff and monitoring benefit programs, HR can be the driving force behind strategic initiatives. In this idea-packed, energizing and interactive program, Barbara will outline proven strategies you can use to be viewed as a key contributor and business partner. This program was highly-rated at SHRM’s 2003, 2005 and 2006 national conventions. Topics include how to:

  • Think like a strategist, not simply an executor
  • Support your firm’s strategic initiatives
  • Tie HR initiatives to actual sales results
  • Deliver internal service to key business units
  • Score a big win, promote your accomplishments and much more!

Consider a Sales and Service Management Planning Retreat
The Sales and Service Management Planning Retreat is an interactive workshop outlining a comprehensive, step-by-step process for building and/or advancing a sales and service culture. Participants at our retreats identify their strengths and weaknesses, determine key priorities and set specific action steps. With a unified management team, they are then able to develop a list of implementation priorities.

Participants receive a detailed handout, useful exhibits, suggested timetables, and pitfalls to avoid. The program is tailored to your organization. This retreat is ideal if your team needs education on what the sales and service culture development process entails, a greater sense of urgency and buy-in and a step-by-step action plan. The planning retreat will create substantive discussion around pertinent issues and become a catalyst to move forward and determine future priorities.

Full Biography

As both an inspirational speaker and business consultant, Barbara Sanfilippo has two objectives: to help individuals define success, live an on-purpose life and Dream Big! and to help organizations and business owners out-service, out-smart and out-sell the competition.

Her high energy, entertaining and interactive style combined with her idea-packed programs have earned her high marks and repeat business from associations, corporations, and entrepreneurs in nearly every industry segment including: financial services, healthcare, hospitality, mortgage, real estate, retail, government, and many more.

Specializing in motivation, customer service and sales, Barbara draws upon her background as a Vice President and Regional Sales Manager with Bank of America. In addition her training and consulting company Romano & Sanfilippo, assists organizations in building a high performance sales and service culture. The combination of her hands-on experience and research into the specific needs of your group assures a tailored presentation that addresses the unique challenges facing your audience.

Barbara is multi-talented with strong experience in delivering both inspirational and business keynotes for 200 – 2000 people, facilitating senior management retreats, conducting workshops and speaking at sales incentive and staff recognition events. She also offers private group telecoaching sessions.

She is author of Dream Big! What’s The Best That Can Happen? and contributing author in, The Service Path, Your Roadmap For Building Strong Customer Loyalty. The National Speakers Association inducted her into the prestigious, Speaker Hall of Fame in 2001, along with past recipients: Ken Blanchard, Zig Ziglar, Les Brown and Brian Tracy.

In response to the Escalating Financial Crisis throughout our nation Barbara has put together a remarkable keynote address that highlights the crucial steps every business needs to follow so that they can come out of this dark recession a winning business in a failing industry.

Mellanie True Hills

Mellanie True Hills

Mellanie offers electrifying programs that energize attendees and provide them with tools and techniques for creating permanent changes. We look forward to providing you with a program that attendees will never forget and that will make a permanent change in their lives.

As you get ready for your event, what messages do you want attendees to take away with them? That our hurried and hyperbusy lifestyles can put us at risk, but that they have the power to make changes that will protect them? That they need to put themselves first so that they will be there for others? Read more