Simon T. Bailey

Simon T. Bailey is a leadership catalyst whose expertise equips emerging leaders with tips, tools, and techniques on how to unleash potential in the world’s most important asset – people. He is the former leader of the world-renowned Disney Institute and founder of the Brilliance Institute, Inc.

Through powerful keynotes and workshops, Simon T. Bailey will challenge how you embrace change, address challenges, and inspire your team to produce results. Understanding how to develop your skills and connections strategically to stand out as a thought leader in your industry will significantly elevate your marketability and win probability

Meetings and Conventions magazine has cited him as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker Magazine cited him as one of the top twenty-five “hot speakers” shaping the profession.

Harrison College (Indianapolis, IN) has partnered with him to launch the Simon T. Bailey Emerging Leaders Certificate for individuals, corporations and organizations.

Simon is the author of 7 books including Release Your Brilliance (HarperCollins), which was ranked number 17 of the Top 100 books being read by corporate America, according to 800CEORead.com. His most recent book, The Vuja De Moment! – Shift from Average to Brilliant, is receiving rave reviews.

Simon holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.A.

TOPICS

Release Your Brilliance: How to Show Up, Be Accountable & Drive Results

Learn how to manage shifting agendas, competing priorities, and internal and external customers. Discover how to be a lifelong learner who pays attention to the tea leaves of change and adapts behavior accordingly to meet deliverables. Take responsibility for your personal brand, personal development, and personal behavior in email, on conference calls, and during video conferences. Learn to effectively communicate and exhibit trust, collaboration, and respect for different opinions.

Customer Experience with a Brilliant Touch

Learn that customer service is more than a department, it’s a mindset. Learn how to create an employee brand. Invigorate your organization to improve employee and customer experiences. Learn how to reenlist heads, hearts, and hands.

Own It! How to Reinvent, Realign & Reignite

Learn the importance of leveraging one’s Individual Development Plan. Take action by using the five core ideas of owning your career and building your personal brand. Create a 90-day action plan and share it with a personal “Board of Directors.” Take action by seeking opportunities to go above and beyond in delivering results.

Releasing Leadership Brilliance: How to Galvanize Your Team & Achieve Significant Results

Learn how to get the best out of the cheetahs and hippos on your team. Learn the difference between Leadershift and Leader “sham.” Become personally responsible for your personal brand and development.

SHIFT: How to Ignite Creativity & Innovation in the “New Normal”

Learn the important difference between déjà vu and “vuja de.” Take action by using the Vuja De creativity tool in your daily business. Inspire your organization to celebrate failure and risk. Discover the seven steps to shifting your business and your life from average to brilliant.

PROGRAMS

CUSTOMER LOVE – REALIGN HEADS, HEARTS AND HANDS TO DRIVE RESULTS

Connections, real connections, result in genuine customer loyalty. Earning the trust and respect of your client or prospective client is no easy task. In today’s information age, the competition for goods and services is even greater and the end consumer not only has more options, but access to vast information about potential offerings.

Building relationships and earning your customer’s love is more important than ever and requires a village. Are your employees fully invested in your thinking and service standards? Building an internal team that is focused on the company’s mission and dedicated to excellence requires leadership that has earned trust and respect.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Discover the formula for creating a seamless customer experience.
  • Learn tips, tools, and techniques to create memorable moments for customers.
  • Create an action plan and hold everyone accountable for maintaining the customer-love mindset.

SHIFT YOUR BRILLIANCE – CREATING AN EMPLOYEE BRAND EXPERIENCE

A positive employee experience goes way beyond drinking the Kool-Aid. Even Kool-Aid loses its sweetness over time. Today’s top talent have greater expectations and desire to be part of an inspired team where their personal and professional needs are met.

Your company’s brand and culture have to be front and center. The most basic human need is to feel accepted, to belong.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Uncover the methodologies that will allow your employee’s personality, charisma, and brilliance to emerge organically.
  • Embrace corporate storytelling that will motivate, focus, and unleash employees to realize their full potential.
  • Set your company apart from the competition by attracting, growing, and promoting employees who believe and live the brand 24/7.

SHIFT YOUR BRILLIANCE – HARNESS THE POWER OF YOU, INC.

You are the CEO of your brand, and it is as important as the credentials on your resume. You are waiting for your company or organization to do something, and they are waiting for you to take ownership of all that you do.

Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth. You will learn my strategies for how I went from an individual contributor to a leadership role in less than three years while working at the Walt Disney World Resort.

Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:

  • Apply core principles for acquiring the Shift Your Brilliance mindset.
  • Uncover the insight needed to be a high performer.
  • Commit to being a Chief Breakthrough Officer in your department and division.

SHIFT YOUR BRILLIANCE – STOP SELLING AND START CONNECTING

The Gallup Organization states that 70% of human decision-making is emotional and 30% is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience.

It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand.

This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge.

In this session with Simon T. Bailey, former sales director for Disney Institute and founder of Brilliance Institute, will inspire your sales team to do the following:

Shift from selling to live and move to learning how to live to sell by creating a personal brand that attracts new opportunities and establishes credibility in the marketplace.
Shift from telling customers about the features and benefits to asking high-grade questions that unearth other potential opportunities.
Shift from just selling a service to fulfilling the customer’s wants and needs. You will also learn how to set your internal team members up for success by providing a seamless and consistent customer experience.
Shift from selling a product or service to connecting to the client’s problem and re-positioning your product or service as a value add.

Biography

Simon T. Bailey is a leadership imagineer and author whose expertise equips emerging leaders and organizations with tips, tools and techniques on how to unleash their potential. He is the former sales director of the world-renowned Disney Institute and founder of Brilliance Institute, Inc.

Bailey has been cited by Meetings and Conventions magazine as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker magazine cited him as one of the top 25 “hot speakers” shaping the profession, and in 2013, Bailey was Meetings Net editors’ pick for favorite speaker of the year.

Bailey’s new book, Shift Your Brilliance – Harness the Power of You, Inc. (Sound Wisdom, May 2014), is a call to action that invites readers to shift their thinking, creating a disruption from the norm that ignites innovation, increasing accountability and profitability in life and business. He’s the author of seven books including Release Your Brilliance: The 4 Steps to Transforming Your Life and Revealing Your Genius to the World (Harper Collins), which was ranked number 17 of the top 100 books being read by corporate America, according to 800CEORead.com.

He is a weekly columnist for American City Business Journal and has been quoted in Entrepreneur magazine. He has spoken in front of worldwide audiences and impacted over a million people working with brands like Verizon, Chevron, McDonald’s, Nationwide, Wells Fargo and Subway.

Bailey holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.

He lives in Windermere, Florida, with his family. When he is not working, he cheers on the Buffalo Bills and the Orlando Magic, and enjoys eating apple pie and going to the movies!

Michael Walsh

Mike Walsh, best-selling author of FUTURETAINMENT and CEO of innovation research lab Tomorrow, is a leading authority on the digital future. He helps to prepare business leaders for what’s next. Rather than focusing on the distant future, Mike takes an anthropological approach – scanning the near horizon for disruptive technologies and consumer innovations on the verge of hitting critical mass, and then translating these into usable business strategies. Mike’s expertise is explaining new patterns of consumer behavior and disruptive technologies in emerging markets.

His advisory work and keynote presentations provide unique insights into the growing influence of new markets on breakthrough innovation and business transformation. A global nomad constantly traveling the world for the best ideas – Mike distills the most relevant insights into tailored keynotes that allow any audience to not only understand, but also start to influence the future direction of their industry.

Mike Walsh helps prepare business leaders for what’s next. With an engaging blend of first hand stories, global case studies and cutting edge research into consumer and technology trends – Mike can bring the future to life for you and your audience.

PROGRAM TOPICS

Mike Walsh’s three core programs are:

  • FUTURETAINMENT (what’s next for your customers?)
  • FLEX (what’s next for your enterprise?)
  • THE FUGUE (what’s next for the world?)

You can experience these topics as either a high impact 50 minute keynote or a half day workshop with interactive exercises and facilitated discussion.  Supported by a global network of analysts and researchers – Mike takes the time to work with you and your team to tailor his presentations to directly address the issues directly relevant to your company and industry.

FUTURETAINMENT – Yesterday The World Changed, Now Its Your Turn

Welcome to the Revolution. The balance of power has shifted and consumers have taken control. How we buy, sell and engage customers with our brands is being transformed by powerful new forces – both technological and anthropological. Based on Mike Walsh’s best selling book, FUTURETAINMENT is a fast paced tour of the latest technologies, global trends, and case studies that will forever change the way you think about your relationship with your customers. In this session Mike shares:

  • The most disruptive trends for 2012 specifically researched for your industry
  • Products and promotions that will engage the next generation of consumers
  • Consumer innovations from fast growth emerging markets – The value of big data, compelling content and next generation behavioral analytics
  • Global best practices in mobile applications and platforms
  • Original video interviews with the scientists, innovators and entrepreneurs whose ideas will drive the future of your business

FLEX – Business Re-Imagined
What does it take to lead a 21st century company? New technology is not only an opportunity to improve productivity, it invites us to ask a much bigger question – can we re-imagine the way we do business? Forces of change surround us. Whether it be generational turnover, the Cloud, mobile work, or the rise of the social enterprise – the companies that thrive in the near future will be the ones that not only embrace change but are the first to break the rules.

With original consumer market research, practical evaluations of next generational enterprise tools and case studies from some of the world’s most innovative firms – you will have everything you need to start thinking like a FLEX firm. In this session Mike shares:

  • The new digital platforms and enterprise tools that can change the relationship you have with your customers and competitors
  • The worldview of your next generation of staff and the new management styles necessary to lead them through disruptive times
  • The new models of innovation suitable for the current, fast paced, uncertain global environment
  • How consumerization, enterprise mobility and the Cloud will change the way your teams colloborate and act on information
  • Relevant case studies of the ‘winners circle’ of companies who have survived disruptive change
  • A roadmap for your company’s future and identify the capabilities you will need to take it there

WORLD NEXT – Your Roadmap To The Global Future
Social unrest, economic turmoil, rapid technological change – we live in a world seemingly dominated by crisis. And yet if you look more closely, you may also see a different set of patterns giving rise to new markets, new consumers and new ways to do business.

The future is already here, you just need to know where to look. From disruptive mobile technology from China to India’s low cost business models, next generation mobile banking in Africa and social consumerism in South America – innovation is shifting to a new geography. How we interact, transact and entertain ourselves in the future will be shaped by a billion new consumers from emerging markets. THE FUGUE is your roadmap to understanding and accessing the growth potential of tomorrow’s world. In this session Mike shares:

  • How the Web of tomorrow will be different from the one we use today
  • New markets, consumers and technology trends that will be essential for the global growth of your business
  • Case studies of international companies who have successfully leveraged cultural forces for local market success
  • The disruptive innovation models of your emerging market competitors – The new management styles necessary for leadership in fluid, hyper-competitive and uncertain global markets
  • The winners and losers in the new digital world order and your company’s readiness to survive or thrive

ADDITIONAL PROGRAMS AND WORKSHOPS
TOMORROWLAND – Tales from the Near Future
The future is already here – you just need to know where to look. Virtual currencies in China, web organized flash mobs in Korea, and cashless mobile banking in Africa – sometimes the most disruptive product ideas come from the most unlikely of places. The secret to seeing what’s coming next is to pay close attention to the spaces where all the rules are being broken. Come on a fast paced global tour of the disruptive technologies that will directly impact you and your industry.

THE DIVERGENCE – Why the Future of The Web Will Be Like Nothing You Know Today
What we think of the Web today is only a fraction of its future potential. The Divergence  marks the point where everything we know about the digital world will change. In the coming years, the emerging markets of China, India and Brazil will rapidly overtake the West not only in their rates of economic growth, but as the dominant commercial and cultural influences on the development of the Web. How we interact, transact and entertain ourselves in the future will be shaped by new forms of consumer behavior never seen this side of Silicon Valley. Forget everything you know about West Coast Web etiquette. Tomorrow’s Web will be a milieu of competing cultures – simultaneously a source of conflict and also a wellspring of consumer innovation.

THE ENERWEB – Energy’s Networked Future
Information may be power, but power is also be information. Global environmental concerns are driving not only new investment in renewable energy but also the transformation of the analog power grid into a smart, digital network. What we think of today as a simple electricity outlet will soon become a node in a new networked ecosystem of appliances, applications, and consumer data. The rise of the Enerweb will attract both new kinds of players and encourage new forms of consumer behavior, forever changing the way we think about energy.

 UBIQUITOUS – 24HRS in Tomorrow’s Mobile World
While faster processors, bigger screens and more powerful features steal the headlines – the true mobile revolution plays out daily in its continuing impact on the way we live, work and play. The next generation of phone technology is less about innovative hardware, and more about providing consumers with ubiquitous, high speed access to our social, professional and entertainment networks. From location based technologies, to gesture based interfaces and integrated financial services – the future of your phone may be no phone at all. For advertisers and platform providers alike – the secret to understanding the mobile business of tomorrow is to understand how today’s consumer is already changing.

WORKSHOPS

NEXTLAB – How to Think Like a Futurist
NEXTLAB is a unique learning format. Part insights briefing and part hands on innovation workshop – you will learn to apply the latest tools and techniques that future forecasters use to map out the most significant technological, social and commercial trends on the near horizon. NEXTLAB is a 90 minute session designed for small, dynamic groups. The workshop is divided into three sections – theory, tools and application. In the first section, we discuss the latest thinking around innovation and consumer behavior, and their influence on future outcomes. The next module – tools – is focused on the insight gathering methods used by the world’s best forecasters and explains how you can apply these in your every day activities. Finally, in the third section we conduct a series of practical group exercises that facilitate building a picture of the future of your individual company and industry.

  • Discover the top ten forces that are already changing the relationship you have with your customers
  • Understand how divergent consumer behavior creates new future scenarios
  • Deploy simple collaboration and information sharing systems in your team to maximize your collective wisdom
  • Learn how new social media tools can help you track what people are thinking, doing and saying in real time
  • Build an innovation radar for your company and identify the trends most likely to impact your core business
  • Deploy simple collaboration and information sharing systems in your team to maximize your collective wisdom
  • Use creative consumer focused scenarios and stories to build an ‘innovision’ for what happens next in your industry
  • Effectively communicate your vision of the future to internal stakeholders and your industry peers

INNOVISION – Bring Future Visions to Life
Innovision is a radically different approach to future thinking and scenario planning. The objective of the Innovision Workshop is to develop a shared view on the challenges and untapped opportunities facing the future timeline of the company and its stakeholders, and capture this in a compelling format for broader comm-unication. In a half day format, our unique process adapts lateral thinking and sophisticated narrative development techniques developed by creative professionals to develop entertainment products. The Workshop is structured into three parts, that loosely follow the structure of a three act film or play. During the discussion, the Tomorrow team will identify keywords and phrases that characterize the scenarios and use these to develop a visual storyboard, used to build the rough cut of the Innovision film presented at the end of the session. We believe that the Innovision process offers a number of benefits over and above a more traditional strategy workshop formats:

  • A more engaging, dynamic and creative framework for collective brainstorming and scenario testing of future conflicts and opportunities
  • Character based approach builds empathy with potential stakeholders and clearer identification of the implications of strategic tradeoffs
  • The final result –  a five minute mini film – provides a powerful communication tool for wider distribution

CONNECT! – The Simple Guide to Social Engineering
This session is an engaging, interactive workshop focused on helping business managers and entrepreneurs harness social networking to transform their customer marketing and communications. Incorporating live demonstrations and case studies of brands that have successfully used services like Facebook, Twitter and Linkedin – this workshop uncovers some of the secrets that social networking gurus use to turn their customers into evangelists.

  • How consumers are already talking about your brand, and how to participate in the conversation
  • How to use Twitter to build your ‘herd’ of brand followers> Building ‘content sharing’ into your website to tap into free network marketing
  • Leveraging Linkedin for targeted business development
  • How to track what your customers are already saying about you in online forums
  • Integrating social media with your CRM strategy – from sales to customer support
  • Developing the right ‘tone’ to talk to your customers on blogs, Twitter and video podcasts
  • The best tools, web services and infrastructure providers to partner with to achieve instant results

MICHAEL WALSH’S BOOK

Harvey Alston

Harvey Alston Motivates People and Organizations to Be Their Best! Harvey is a highly interactive and spirited presenter who speaks on his personal, proven message of being the best.

EDUCATIONAL MOTIVATOR!

    

Considered one of the most dynamic, “high octane” speakers in America, Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Alston brings to the finish line.

His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings

His powerful presentations on individual responsibility for shared achievement uplift audiences to a higher standard, and to a level where they strive only for the best.

He is a master communicator who believes in solitary achievement, shared accomplishment and the dignity of human beings. His words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. As an educator Alston has taught English, biology, health, life sciences and math curricula, and over the years, he has received recognition from groups such as the Ohio House of Representatives as one of Ohio’s Finest Citizens; the City of Columbus declared a Harvey Alston Day; and he was commissioned a Kentucky Colonel, among numerous national recognitions and awards.

However, none has more impact than the response from those individuals whose lives have been dramatically changed. Harvey Alston has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

TOPICS:

Educational Motivation
In this program Harvey Alston provides ideas and tools so that students will be able to apply effective strategies and ideas on how to become the best; demonstrate ways to be more effective as leaders; identify school challenges and ways to handle them; develop a specific goal-setting strategy; work more effectively as members of a team; enhance their communication and listening skills; and apply effective strategies and ideas to become trailblazers.

You Are the “BEST!”
Believe in yourself and don’t hesitate to let others know that you are great! Expand your mind and continue to grow for you will always be the star of the show. Strive to achieve excellence in all that you do for God knew what he was doing when he created you. Think before you act, work before you rest, and let the world know that you are the “BEST”.

Getting Down to Business
This program was developed to help both small and large businesses get on focus and develop success guidelines for employees and management.

The Best Team Doesn’t Win Nearly As Often As the Team That Gets Along “BEST”
The areas covered are: Marketing, Attire, Skills, Interest, Visualization, Goal-Setting, Work Ethics

Be the Best
Harvey has taken his personal proven message “Be the Best” to literally millions of people. His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, changed lives. Alston’s powerful, soul-searching presentation uplifts people to a higher standard – to a level where people strive only for the BEST.

WORKSHOPS

Climbing the Rough Side of the Mountain
This program is a highly interactive and spirited search for solutions, designed to provide a variety of educational experiences through the delivery of subjects on the cutting edge of team leadership. Alston will share practical skills that will enhance quality of life by reshaping lost abilities, heighten expectations, rebuild hope, confidence, self-respect and desire.

Customer Service-S.O.U.L. “Service On Unbelievable Levels”
Learn to develop strategies for the BEST customer service by planning the future of your employees. This seminar will research different delivery styles of successful businesses that have an understanding of what it takes to motivate employees.

Competent Communication
This program will build your communication skills and enhance skills for listening and identifying the obstacles to effective listening. Participants will be involved in adapting to communication within social context and adjusting the physical context of symbolic functional dimensions, as well as develop strategies for public group communication with active knowledge of verbal and nonverbal communication.

Practical Parenting
Alston discusses ways to “Know Your Child’s Interests”, “Using TV Wisely”, “ABCs of Parenting”, “Advice for Living with Pre-Teens”, “Parents Watch Your Language”, and “Discipline, a Preventive Force”.

Class Room Management
The program for student behavior, “How Well Do You Like Yourself” will teach skills for getting parents involved. The seminar content will cover strategies for developing trust, power, and rules for raising what is considered to be a delinquent child.

Code of Conduct
Start with sharing your own “credo” or “code of conduct”. Have you thought about the rules that guide your life? Do you act as a result of your parents, teachers, or friends expectations? Or do you act because you have decided what you think is right? What influences your life choices? In this exercise you will write your own “code of conduct.”

Bullying and Hazing
This program starts by asking the following questions, “What is bullying”? What is the difference between having a little fun and hazing? After discussing the responses and then sharing the answers with the group, attendees will break into smaller groups and role-play situations; afterward groups will have to come up with answers, which will be presented to the whole group.

Integrity
How do you define integrity? What is honesty? Are there varying degrees of honesty? What makes a person dishonest? This workshop explores these questions, discussing the responses and then sharing the answers as a group. After the definition of integrity is discussed participants will break into smaller groups, questions will be passed out and the groups will collaborate on their answers. The results will then be presented to the whole group.

Conflict and Resolution
This session focuses on the ability to impact those around us using some of the skills learned about personal code of conduct. The group will be led through a worksheet which will teach them how to resolve conflicts. Role playing will be used to show some of the daily conflicts that people face in achieving their goals.

Excuses vs. Excellence
The participants will write down actual excuses they have used, and then break into smaller groups. The splinter groups will select a situation or problem and present the solution to the whole group. Each solution must apply to “The Test” of honesty, integrity, and the good of all and one.

 

….MORE information on Harvey Alston!

Harvey Alston 6

Harvey Alston Be The Best -

Full Biography

Considered one of the most dynamic, “high octane” speakers in America. Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Harvey Alston brings to the finish line.

Harvey Alston’s unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard, and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings.

As one of the most in-demand speakers in America, Harvey Alston’s career has spanned positions from head football coach of Columbus East High School in Ohio in 1968, to assistant director of student financial aid at the university level. As an educator he’s taught English, biology, health, life sciences and math curricula.

Over the years, Harvey Alston has received recognition and awards from such diverse groups and organizations as the Ohio House of Representatives as one of Ohio’s Finest Citizens, the City of Columbus declared a Harvey Alston Day, and he was commissioned a Kentucky Colonel, and has received numerous national recognitions and awards. However, none has more impact than the response from those individuals whose lives have been dramatically changed. People walk away from Harvey Alston’s presentations knowing they have just heard someone who “has been around the track a few times” and one who shares it in a way that people do not forget. He has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

Harvey Alston’s enterprise is called Best Inc., based on his philosophy and the book titled “Be the Best.” He is a member of the National Speakers Association and serves as advisor to many civic boards, panels, and commissions.

Brett King

Often referred to as The Disruptor, Brett King is known in financial circles as a Bank Futurist. Recently named Innovator of the Year’ by American Banker Bank TechnologyNews Magazine, Brett’s radical and revolutionary views pertaining to customer experience and financial services have made him a sought after expert and strategic advisor to many of the world’s leading financial services organizations.

An Australian, who has also lived in the Middle East and Hong Kong, King, now resides in New York where he runs a strategic advisory firm, User strategy. His latest endeavor, likely his most ambitious yet, is Moven – the world’s first card-less, direct mobile bank.

When not traipsing the globe, infecting the continents with his progressive banking movement, Brett can be found turning out best sellers; Gone Today Branch Tomorrow, Bank 2.0, and his latest – Bank 3.0. King’s insightful and thought provoking contributions can also be found in The Huffington Post, The Financial Times, The Economist, American Banker, The Wall Street Journal, Bloomberg TV, and Seeking Alpha.

BRETT KING – KEYNOTES

Based on his bestselling book BANK 2.0 and “Branch Today, Gone Tomorrow”, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King, BANK 2.0 Author on Bloomberg TV affiliate SBC (Greece)

The Big Shift: How Customer Behavior & Technology will Change the Future of Retail Financial Service

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches, that social media would drive your brand, and that growth in mobile banking would be the final nail in the coffin for the dominance of branch banking.

Brett King reveals in this charged keynote why customer behavior is so rapidly changing, including the four phases of disruptive change, how branches must evolve, why checks are rapidly disappearing and cash is next, why your mobile phone will replace your wallet in the next 2-3 years, and how financial institutions must reinvent themselves or become irrelevant.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, plus some of the world’s biggest banks and corporations – explaining “The Big Shift.”

The Future of Retail Financial Services

Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media.

In this session he identifies how Social Media has exposed pricing, over-regulation, outdated processes, poor policy and explains how mobile technology is completely changing the context of banking. He also dives into how customer advocacy is killing traditional brand marketing, the growth of the ‘de-banked’ consumer who doesn’t need a bank at all, and why Banking is no longer a place you go, but something you do.

The Battle for the Bank Account: And Why the Banks Will Probably Lose…

In this new topic for 2012, Brett explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future?

When you can get your salary paid directly onto your phone, when your iTunes account doubles as a prepaid debit card and when you can use Facebook to send money – will banks still be able to compete

Advocacy, Behavior, Context – The New Rules of Engagement

In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands.

This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Moven™ and the Reboot of Banking

Moven™ is a revolutionary new bank that will launch in 2012. This is the story of how Moven™ will revolutionize retail banking on multiple fronts. Brett King tells the story of why Moven™ decided on a card-less, paper-less, transparent model of banking and how the CREDSCORE™ engagement model is going to change the way we think about engagement, value and lending in the banking arena. If Moven™ achieves what it is aiming for, it will change the way people think about banking forever.

Based on his best selling book BANK 2.0, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King.

Full Biography

Brett King a strategic advisor to the global financial services industry,

Brett King on third generation banking – he is on the ground floor of creating it.

Founder and Chairman of Movenbank, the first direct mobile bank in the US and UK, he has been featured on BBC, CNBC, Bloomberg TV, The Wall Street Journal, Financial Times, The Economist and The Asian Banker Journal.

Recognized as a global expert on innovation, customer experience, channel distribution strategy and understanding the fundamental shifts in consumer behavior, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra.

King is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions. He advises IAFM, the International Academy of Financial Management™ (previously known as the American Academy of Financial Management).

One of the founders of IAFM, one of the world’s fastest growing professional associations with more than

200,000 members, associates and affiliates in 145 countries,King was instrumental in the development of the worldwide certification training provided by IAFM. He led the Asia division for Modem Media/Digitas (part of the Publicis group) managing revenues in excess of $10m per year and a 100 to 150 staff persons.

King was a Director for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice.

King advises top financial institutions globally and has presented at conferences in more than 30 countries for organizations like Google, Forbes, Oracle, The Economist, SWIFT, the American Bankers Association, Bloomberg, The Asian Banker, IIR, Marcus Evans, DTT Fast 500 and HSBC.

An international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile

Awards, the Middle East Business Achievement Awards and the Middle-East Retail Banking Awards.

Specialties

  • The Future of Banking
  • Banking and Finance Sector
  • Executive and Professional Development
  • Channel Optimization and Prioritization

HCI, Usability The Big Shift in the Fundamentals of Consumer Behavior

Most of our business models are based on physical interactions, processes that occur face-to-face and value based on presence. What happens when the fundamentals of consumer behavior shift?

If you don’t yet understand “The Big Shift” then it is likely you and those around you still perceive changes like the arrival of the internet, Smartphone’s, mobile payments, Social Media and networking as the progression of technology adoption. But what if there was much more to these changes? What if they formed the basis of something fundamental and when seen collectively they foretold much bigger and more significant changes in the future?

Whether it is a brand, the value assets or the potential of a future investment, chances are consumers are already communicating their opinions using social media platforms.

Tools that have arisen from ‘The Big Shift’ include the process of ‘sentiment analysis’ which will allow investors to forecast the attitude of consumers with regards to specific issues based on what the public are communicating. This in turn, creates an opportunity to access knowledge that is already available in forecasting the success or risk of an investor’s current or future portfolio in ‘real time’.

Learning to surf ‘The Big Shift’, provides investors with an opportunity to reconnect the marketplace, removing intermediaries streamlining blockages in communications which in turn impede marketplace competiveness.

By using simple social media tools, the property industry can not only capture and search the expertise available within the network, but also create relationships encouraging peer to peer lending and private investors.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, and some of the world’s biggest banks and corporations – explaining “The Big Shift.”

Vijay Govindarajan

Vijay Govindarajan is the Earl C. Daum  Professor of Int’l Business and the Founding Director of the Center for Global Leadership at the Tuck School of Business at Dartmouth College.He also served as the 2009 Professor-in-Residence and Chief Innovation Consultant for General Electric. In his talks, Govindarajan shares with audiences his work with CEOs and top management teams from various Global Fortune 500 firms where he challenges them to escalate their thinking around strategy as innovation. Read more

David Stillman

Succession, leadership, talent management, diversity, social media—name a hot topic in business today and you better bet generational gaps are getting in the way. Are you looking for a savvy and insightful spin on the most pressing themes plaguing managers today? Generational expert David Stillman brings the ideas, the energy, the multi-media, the entertainment value, and the business solutions that make him one of the most sought-after speakers today. With clients that range from AARP and Deloitte to G.E. and MTV, Stillman is frequently called upon by CEOs to share his powerful insights.

Diane Sawyer from ABC News said of him, “David will help you see the world through the eyes of another generation.” He’s one of The Generations People who make up BridgeWorks’ multigenerational team of experts, speakers and corporate entertainers. Individually and together they deliver highly customized, high energy keynotes and workshops that entertain and enlighten audiences and leave them with plenty of practical, actionable solutions. Stillman is co-author of the best-selling book When Generations Collide and the recently-released The M-Factor: How the Millennial Generation Is Rocking the Workplace (HarperBusiness 2010). His firm routinely conducts large-scale surveys as well as focus groups and one-on-one interviews to discover firsthand the ways in which the generations are shaking up today’s business world. David has appeared on CNN, CNBC, and the TODAY Show, as well as in TIME magazine, The Washington Post, and The New York Times.

 

 

PROGRAM TOPICS

Rocking the Workplace: Managing and Leading Four Generations
If you think you’ve heard the generations topic before, guess again. The team that brought you the best-selling book, When Generations Collide, uses cutting-edge research, multimedia, stats and case studies to highlight what it’s going to take to attract and retain the best and brightest talent of every age. Find out…

  • What makes the generations so different—and so perplexing?
  • How will demographic shifts drastically change the ways we recruit, retain and manage in the next decade?
  • How do you engage one generation without alienating another?
  • What can leaders do now to plan for succession and win the war for talent?

The M-Factor: Seven Ways the Millennial Generation Is Shaking Things Up at Work
Eighty million Millennials are flooding into the workplace and clashing with the generations already there. Learn the seven surprising trends that shaped this influential generation and the best tips and techniques for managing them. Based on the brand new best-seller, The M-Factor . Learn…

  • How you can win the war for young talent and become the place Millennials want to work
  • The keys for bridging communication gaps between texters, tweeters, and traditional communicators
  • How to handle entitlement?
  • What it takes to engage Millennials without alienating the other generations

Selling and Marketing to the Generations
Markets are becoming increasingly segmented and one size no longer fits all clients and customers. This presentation reveals the hot buttons and preferences of Traditionalists, Boomers, Xers, and Millennials that marketers and sales people need to know to connect. This isn’t about inventing a new selling system—it’s about adding a generational lens to your already successful approach. Learn…

  • What should sales people do to customize their message to each generation they sell to?
  • What should managers know to coach all the generations on their sales team?
  • How can marketers target campaigns to one generation without turning off another?
  • How can you put a generational lens on your company’s selling system to make it even more impactful?

Just for Associations:

Engaging Four Generations of Members
Generation gaps are making it nearly impossible to meet the needs of every generation of members. This program reveals how to connect with each cohort and create loyalty with every generation. You can’t afford not to see the association world through a generational lens. Topics include…

  • How do you convince the generations to get involved with your association and stay committed?
  • How can you connect with loyal traditional members while getting the young ones in the door?
  • How can you engage four very diverse generations of staff?

Each presentation is customized to your event, audience, and objectives.

BOOKS

 

Full Biography

David A. Stillman is co-founder, with business partner Lynne Lancaster, of BridgeWorks, a company dedicated to speaking, writing, training, entertaining, and consulting on generational issues in the workplace and the marketplace.

One of the youngest keynote speakers to hit the national circuit and over the past decade, David has been engaged by numerous organizations ranging from the IRS to MTV—all grappling with how to connect with four distinct generations of employees and customers. His keynote speeches and workshops on generational issues in the workplace and marketplace receive rave reviews from client companies and associations nationwide.

In addition to speaking, David is co-author of the lively, entertaining and savvy best-seller When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work (HarperBusiness, 2002). He has appeared nationally on CNN, CNBC, and the Today show and has been featured in such prestigious publications as TIME magazine, Entrepreneur, The New York Times, and USA Today.

David recently wrote and produced the corporate entertainment show TimesFour. This production is breaking new ground in the corporate entertainment market as one of the first shows to offer more than just entertainment; it has true strategic value.

David’s creative communications work has earned him numerous accolades including gold medals at the NY Film Festival, and the much coveted CLIO Award. He was recently named to the prestigious list of “Forty Under 40” movers and shakers by The Business Journal.

Prior to launching BridgeWorks, David worked for ABC television in New York City as an intern for PrimeTime Live. Later with CBS radio, he embarked on a round-the-world trip covering such topics as the end of apartheid in South Africa and the fall of the former Soviet Union. Upon his return to the United States, David was employed as creative director for the multimedia and computer based training firm, Integrated Strategies Inc. As he worked with clients such as 3M, American Express, and Wells Fargo, he concluded that communication strategies that hit hot buttons of one generation often missed the mark with another—thus, the creation of BridgeWorks with business partner Lynne Lancaster.

David is a graduate of the University of Wisconsin at Madison with B.A. degrees in Communications and Sociology. He was selected as a fellow for the Michigan State University Mass Media in Britain program and studied in London with the BBC. Most recently, David received a certificate in non-profit management through the University of St. Thomas.

Alexander Blass

One of today’s most acclaimed social entrepreneurs and innovators, Alexander Blass is a visionary who has improved and inspired countless lives across the globe. He invented and launched person-to-person charitable giving on the Internet, a revolutionary technology adopted in dozens of countries around the world. Blass is most famous for is leaving a high ranking position at a venture capital firm to make a real difference in our world and the lives of other people. After getting tired of seeing countless stories in the news of good people in need, he decided to do something about it.

Blass invented, patented and launched RealityCharity, the world’s first person-to-person giving website and philanthropy community commonly known as the “eBay of Giving.” RealityCharity became an overnight sensation when it appeared around the world in the Associated Press on its launch day and continues to change lives around the globe everyday. It has received over 6 million hits and hosted thousands of fundraisers ranging from wounded veterans, to cancer patients, to disaster victims, supporting fundraisers in 50 countries.

The grand prize winner of the Top Innovator of the Year Award, Alexander is one of the most in-demand and best innovation keynote speakers. He also serves as an invited expert, Master Class presenter, and consultant to various audiences. He has traveled to 50 countries and enjoys inspiring others to succeed by sharing his passion, vision, expertise, and fascinating experiences.

Wharton-educated and an Oxford MBA, he also received the Influential Marylanders Award, recognizing the top 50 people in the State up to the Governor.

Mr. Blass is also the recipient of the Top 40 Under 40 Executives Award as well as the prestigious international WebAward for Outstanding Achievement, and has been honored as Entrepreneur-in-Residence at the renowned Wharton School of business.

PROGRAM TOPICS

PRICELESS STRATEGIES FROM AN INNOVATOR:
HOW TO THRIVE IN CHALLENGING TIMES
In a constantly evolving world and today’s challenging economic climate, leadership through innovation, creativity and change management are no longer optional, but essential. Alexander Blass, grand prize winner of the Daily Record’s Top Innovator of the Year Award, reveals his strategies for success and an actionable blueprint. In this captivating and engaging keynote speech delivered to Fortune 500 and Global 1000 audiences worldwide, learn how you can reinvent yourself and your organization to get on the path to innovation today, think about “what’s next” and challenge the status quo in your industry. Discover essential characteristics and strategies of successful leaders, innovators, and innovative organizations. Grasp some of the challenges you must overcome to foster a thriving culture of innovation. Learn how to generate international buzz and excitement for your innovative endeavors with increasingly limited resources.

HOW TO DOMINATE YOUR MARKET AND BEAT THE COMPETITION
Alexander Blass teaches strategic methods for market domination and how to stay ahead of your competition. International case studies and best practices are studied across multiple industries to uncover what has differentiated the companies that have dominated their markets from those that have become defunct. Learn how to create unparalleled excitement and free publicity and media coverage for your products and service. Craft highly valuable, innovative and sophisticated buzz marketing and viral campaigns for your brand’s endeavors, which harness and grow your community of loyal customers and render your competition obsolete.

SOCIAL MEDIA MARKETING SECRETS AND WEB 2.0:
HARNESS THE POWER OF COMMUNITY
Over 70% of the global Internet population visits social networking or blogging sites. Companies and organizations are rapidly playing “catch up” to adapt to this user-generated, customer-centric wave of social computing by scrambling to adopt both external and internal social media marketing and Web 2.0 strategies. Learn how to harness the power of your customers and community. Develop a game-winning social media marketing strategy. Beat the competition by employing best practices for success. Learn how to foster deeper relationships with your customers, promote your programs, and leverage your exuberant customer base to evangelize your brand and take it global.

FUNDRAISING 2.0: REVEALING AND RAISING THE INVISIBLE MILLIONS
Blass, credited with “revolutionizing charitable giving,” offers an evocative and eye-opening look into human nature, delving into the psychology of giving as well as the power of social networks and grassroots activism. Blass explores how technological innovation is changing the face of philanthropy, and offers thought-provoking strategies for fundraising success.

Complete Biography

Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to 50 countries and appeared in hundreds of media outlets, including multiple cover stories. He is the grand prize winner of the Daily Record’s Top Innovator of the Year Award, which credited him with “revolutionizing charitable giving” for inventing person-to-person giving technology on the Internet. He presently serves as President of Alexander Blass International, an executive education and training firm based in Baltimore.

Alexander keynotes some of the world’s most prestigious conferences on innovation/creativity, leadership/change, business development & entrepreneurship. Examples include the Abu Dhabi Innovation Forum in the United Arab Emirates, the World Management Forum, the European Conference on Creativity and Innovation in Portugal, the Stars of Business Awards in Dubai, the Kingdom Entrepreneurship Summit in Saudi Arabia, EPIC in New York, HR SUMMIT in Singapore, and IBM INNOVATE in India to an audience of 2,000 people.

Frequently interviewed by the media, Alexander is a highly sought after and inspirational keynote speaker, Master Class presenter, invited expert and consultant. Through his high energy, dynamic and engaging presentation style, he enjoys sharing his expertise, passion, vision and fascinating experiences with top corporate business audiences at Fortune 500 and Global 1000 organizations, as well as associations, non-profits, and students.

Alexander also received the Baltimore Business Journal’s Top 40 Under 40 Executives Award and the Daily Record’s Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.

Previously, Alexander was a venture capitalist, strategy consultant, senior government executive, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund’s portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations worldwide on opportunities totaling over $1 billion, as well as serving on boards of various for-profit and non-profit organizations in the U.S. and overseas. Alexander has been an invited expert at the National Science Foundation on a dozen occasions, making investment recommendations on over $100 million of emerging technologies for the U.S. government.

He has appeared in numerous media outlets globally including the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, Globe & Mail, International Herald Tribune, The Independent, The Guardian, Melbourne Age, The Sydney Morning Herald, FOX, Forbes, Washington Post, San Francisco Chronicle, The Sun, Information Week, Internet Evolution, Daily Record, South African Broadcasting Corporation, Chronicle of Philanthropy, Voice of Africa, Khaleej Times, Al Ittihad, Dubai Eye, SME Advisor Middle East, Private Sector Qatar, and many more.

Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.

Rita Davenport

Rita Davenport is an internationally recognized expert in the principles of success, time management, goal-setting, creative thinking, and self-esteem and confidence. Her unique background as an entrepreneur, corporate executive, author, speaker, humorist, and broadcaster sets her apart and has made her one of the most beloved and widely admired role models on the speaking circuit. She produced and hosted her own award-winning television shows in Phoenix, Arizona, for 15 years. Read more

Steve Rizzo

Steve Rizzo is a motivational mechanic who tunes and tweaks each member of his audience to succeed at their full potential. Through the guise of humor, Steve teaches the methods for improving opportunities and provides the skills your group needs to get to a better place at work and in life. A place that brings greater enthusiasm, increased productivity, and new levels of success! With a delivery that is poignant, entertaining and inspiring, Steve, affectionately known as the “Attitude Adjuster,” takes motivation and confidence building to a whole new level.” Read more

Philippa Gamse

Web strategy pioneer, Philippa Gamse has been working with Internet applications since 1991. Long before most people saw the potential power of online communication tools, Philippa was an “Internet evangelist” for a major national nonprofit organization, inspiring her colleagues to work together online, and building the expertise that led to her form her own consulting and speaking practice. She is regularly contacted by clients and the media for her expertise on subjects including eBusiness strategy best practices, creating Websites that produce results, and small business online techniques and solutions. Read more