Harvey Alston

Harvey Alston Motivates People and Organizations to Be Their Best! Harvey is a highly interactive and spirited presenter who speaks on his personal, proven message of being the best.

EDUCATIONAL MOTIVATOR!

    

Considered one of the most dynamic, “high octane” speakers in America, Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Alston brings to the finish line.

His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings

His powerful presentations on individual responsibility for shared achievement uplift audiences to a higher standard, and to a level where they strive only for the best.

He is a master communicator who believes in solitary achievement, shared accomplishment and the dignity of human beings. His words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. As an educator Alston has taught English, biology, health, life sciences and math curricula, and over the years, he has received recognition from groups such as the Ohio House of Representatives as one of Ohio’s Finest Citizens; the City of Columbus declared a Harvey Alston Day; and he was commissioned a Kentucky Colonel, among numerous national recognitions and awards.

However, none has more impact than the response from those individuals whose lives have been dramatically changed. Harvey Alston has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

TOPICS:

Educational Motivation
In this program Harvey Alston provides ideas and tools so that students will be able to apply effective strategies and ideas on how to become the best; demonstrate ways to be more effective as leaders; identify school challenges and ways to handle them; develop a specific goal-setting strategy; work more effectively as members of a team; enhance their communication and listening skills; and apply effective strategies and ideas to become trailblazers.

You Are the “BEST!”
Believe in yourself and don’t hesitate to let others know that you are great! Expand your mind and continue to grow for you will always be the star of the show. Strive to achieve excellence in all that you do for God knew what he was doing when he created you. Think before you act, work before you rest, and let the world know that you are the “BEST”.

Getting Down to Business
This program was developed to help both small and large businesses get on focus and develop success guidelines for employees and management.

The Best Team Doesn’t Win Nearly As Often As the Team That Gets Along “BEST”
The areas covered are: Marketing, Attire, Skills, Interest, Visualization, Goal-Setting, Work Ethics

Be the Best
Harvey has taken his personal proven message “Be the Best” to literally millions of people. His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, changed lives. Alston’s powerful, soul-searching presentation uplifts people to a higher standard – to a level where people strive only for the BEST.

WORKSHOPS

Climbing the Rough Side of the Mountain
This program is a highly interactive and spirited search for solutions, designed to provide a variety of educational experiences through the delivery of subjects on the cutting edge of team leadership. Alston will share practical skills that will enhance quality of life by reshaping lost abilities, heighten expectations, rebuild hope, confidence, self-respect and desire.

Customer Service-S.O.U.L. “Service On Unbelievable Levels”
Learn to develop strategies for the BEST customer service by planning the future of your employees. This seminar will research different delivery styles of successful businesses that have an understanding of what it takes to motivate employees.

Competent Communication
This program will build your communication skills and enhance skills for listening and identifying the obstacles to effective listening. Participants will be involved in adapting to communication within social context and adjusting the physical context of symbolic functional dimensions, as well as develop strategies for public group communication with active knowledge of verbal and nonverbal communication.

Practical Parenting
Alston discusses ways to “Know Your Child’s Interests”, “Using TV Wisely”, “ABCs of Parenting”, “Advice for Living with Pre-Teens”, “Parents Watch Your Language”, and “Discipline, a Preventive Force”.

Class Room Management
The program for student behavior, “How Well Do You Like Yourself” will teach skills for getting parents involved. The seminar content will cover strategies for developing trust, power, and rules for raising what is considered to be a delinquent child.

Code of Conduct
Start with sharing your own “credo” or “code of conduct”. Have you thought about the rules that guide your life? Do you act as a result of your parents, teachers, or friends expectations? Or do you act because you have decided what you think is right? What influences your life choices? In this exercise you will write your own “code of conduct.”

Bullying and Hazing
This program starts by asking the following questions, “What is bullying”? What is the difference between having a little fun and hazing? After discussing the responses and then sharing the answers with the group, attendees will break into smaller groups and role-play situations; afterward groups will have to come up with answers, which will be presented to the whole group.

Integrity
How do you define integrity? What is honesty? Are there varying degrees of honesty? What makes a person dishonest? This workshop explores these questions, discussing the responses and then sharing the answers as a group. After the definition of integrity is discussed participants will break into smaller groups, questions will be passed out and the groups will collaborate on their answers. The results will then be presented to the whole group.

Conflict and Resolution
This session focuses on the ability to impact those around us using some of the skills learned about personal code of conduct. The group will be led through a worksheet which will teach them how to resolve conflicts. Role playing will be used to show some of the daily conflicts that people face in achieving their goals.

Excuses vs. Excellence
The participants will write down actual excuses they have used, and then break into smaller groups. The splinter groups will select a situation or problem and present the solution to the whole group. Each solution must apply to “The Test” of honesty, integrity, and the good of all and one.

 

….MORE information on Harvey Alston!

Harvey Alston 6

Harvey Alston Be The Best -

Full Biography

Considered one of the most dynamic, “high octane” speakers in America. Harvey Alston has been a full-time speaker since 1989. He has spoken to millions of people throughout the United States who have benefited not only from his knowledge, but also from the wisdom that Harvey Alston brings to the finish line.

Harvey Alston’s unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. His powerful, soul-searching presentations uplift audiences to a higher standard, and to a level where they strive only for the best. Harvey Alston believes in solitary achievement, shared accomplishment and the dignity of human beings.

As one of the most in-demand speakers in America, Harvey Alston’s career has spanned positions from head football coach of Columbus East High School in Ohio in 1968, to assistant director of student financial aid at the university level. As an educator he’s taught English, biology, health, life sciences and math curricula.

Over the years, Harvey Alston has received recognition and awards from such diverse groups and organizations as the Ohio House of Representatives as one of Ohio’s Finest Citizens, the City of Columbus declared a Harvey Alston Day, and he was commissioned a Kentucky Colonel, and has received numerous national recognitions and awards. However, none has more impact than the response from those individuals whose lives have been dramatically changed. People walk away from Harvey Alston’s presentations knowing they have just heard someone who “has been around the track a few times” and one who shares it in a way that people do not forget. He has the courage it takes to remind people that life is only what they make it, that self-respect does not come with the job, but is brought to the job by people who do the best they can do, with whatever work is available to them.

Harvey Alston’s enterprise is called Best Inc., based on his philosophy and the book titled “Be the Best.” He is a member of the National Speakers Association and serves as advisor to many civic boards, panels, and commissions.

Brett King

Often referred to as The Disruptor, Brett King is known in financial circles as a Bank Futurist. Recently named Innovator of the Year’ by American Banker Bank TechnologyNews Magazine, Brett’s radical and revolutionary views pertaining to customer experience and financial services have made him a sought after expert and strategic advisor to many of the world’s leading financial services organizations.

An Australian, who has also lived in the Middle East and Hong Kong, King, now resides in New York where he runs a strategic advisory firm, User strategy. His latest endeavor, likely his most ambitious yet, is Moven – the world’s first card-less, direct mobile bank.

When not traipsing the globe, infecting the continents with his progressive banking movement, Brett can be found turning out best sellers; Gone Today Branch Tomorrow, Bank 2.0, and his latest – Bank 3.0. King’s insightful and thought provoking contributions can also be found in The Huffington Post, The Financial Times, The Economist, American Banker, The Wall Street Journal, Bloomberg TV, and Seeking Alpha.

BRETT KING – KEYNOTES

Based on his bestselling book BANK 2.0 and “Branch Today, Gone Tomorrow”, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King, BANK 2.0 Author on Bloomberg TV affiliate SBC (Greece)

The Big Shift: How Customer Behavior & Technology will Change the Future of Retail Financial Service

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches, that social media would drive your brand, and that growth in mobile banking would be the final nail in the coffin for the dominance of branch banking.

Brett King reveals in this charged keynote why customer behavior is so rapidly changing, including the four phases of disruptive change, how branches must evolve, why checks are rapidly disappearing and cash is next, why your mobile phone will replace your wallet in the next 2-3 years, and how financial institutions must reinvent themselves or become irrelevant.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, plus some of the world’s biggest banks and corporations – explaining “The Big Shift.”

The Future of Retail Financial Services

Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media.

In this session he identifies how Social Media has exposed pricing, over-regulation, outdated processes, poor policy and explains how mobile technology is completely changing the context of banking. He also dives into how customer advocacy is killing traditional brand marketing, the growth of the ‘de-banked’ consumer who doesn’t need a bank at all, and why Banking is no longer a place you go, but something you do.

The Battle for the Bank Account: And Why the Banks Will Probably Lose…

In this new topic for 2012, Brett explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future?

When you can get your salary paid directly onto your phone, when your iTunes account doubles as a prepaid debit card and when you can use Facebook to send money – will banks still be able to compete

Advocacy, Behavior, Context – The New Rules of Engagement

In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands.

This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Moven™ and the Reboot of Banking

Moven™ is a revolutionary new bank that will launch in 2012. This is the story of how Moven™ will revolutionize retail banking on multiple fronts. Brett King tells the story of why Moven™ decided on a card-less, paper-less, transparent model of banking and how the CREDSCORE™ engagement model is going to change the way we think about engagement, value and lending in the banking arena. If Moven™ achieves what it is aiming for, it will change the way people think about banking forever.

Based on his best selling book BANK 2.0, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King.

Full Biography

Brett King a strategic advisor to the global financial services industry,

Brett King on third generation banking – he is on the ground floor of creating it.

Founder and Chairman of Movenbank, the first direct mobile bank in the US and UK, he has been featured on BBC, CNBC, Bloomberg TV, The Wall Street Journal, Financial Times, The Economist and The Asian Banker Journal.

Recognized as a global expert on innovation, customer experience, channel distribution strategy and understanding the fundamental shifts in consumer behavior, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra.

King is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions. He advises IAFM, the International Academy of Financial Management™ (previously known as the American Academy of Financial Management).

One of the founders of IAFM, one of the world’s fastest growing professional associations with more than

200,000 members, associates and affiliates in 145 countries,King was instrumental in the development of the worldwide certification training provided by IAFM. He led the Asia division for Modem Media/Digitas (part of the Publicis group) managing revenues in excess of $10m per year and a 100 to 150 staff persons.

King was a Director for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice.

King advises top financial institutions globally and has presented at conferences in more than 30 countries for organizations like Google, Forbes, Oracle, The Economist, SWIFT, the American Bankers Association, Bloomberg, The Asian Banker, IIR, Marcus Evans, DTT Fast 500 and HSBC.

An international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile

Awards, the Middle East Business Achievement Awards and the Middle-East Retail Banking Awards.

Specialties

  • The Future of Banking
  • Banking and Finance Sector
  • Executive and Professional Development
  • Channel Optimization and Prioritization

HCI, Usability The Big Shift in the Fundamentals of Consumer Behavior

Most of our business models are based on physical interactions, processes that occur face-to-face and value based on presence. What happens when the fundamentals of consumer behavior shift?

If you don’t yet understand “The Big Shift” then it is likely you and those around you still perceive changes like the arrival of the internet, Smartphone’s, mobile payments, Social Media and networking as the progression of technology adoption. But what if there was much more to these changes? What if they formed the basis of something fundamental and when seen collectively they foretold much bigger and more significant changes in the future?

Whether it is a brand, the value assets or the potential of a future investment, chances are consumers are already communicating their opinions using social media platforms.

Tools that have arisen from ‘The Big Shift’ include the process of ‘sentiment analysis’ which will allow investors to forecast the attitude of consumers with regards to specific issues based on what the public are communicating. This in turn, creates an opportunity to access knowledge that is already available in forecasting the success or risk of an investor’s current or future portfolio in ‘real time’.

Learning to surf ‘The Big Shift’, provides investors with an opportunity to reconnect the marketplace, removing intermediaries streamlining blockages in communications which in turn impede marketplace competiveness.

By using simple social media tools, the property industry can not only capture and search the expertise available within the network, but also create relationships encouraging peer to peer lending and private investors.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, and some of the world’s biggest banks and corporations – explaining “The Big Shift.”

Debbie Allen

Debbie Allen, CSP energizes, motivates and inspires business owners and managers to make positive changes to increase business growth and build profits. Her acute business sense, contagious enthusiasm, positive energy and humor make her a dynamic presenter. She has built and sold numerous highly successful companies in diverse industries and now teaches the lessons of success with her insightful business-building strategies to companies around the world. Debbie teaches others how to move past limited personal beliefs that may be holding them back from reaching their peak potential in business and in life.

As an international business speaker for 13 years, Debbie Allen has presented before thousands of people in 15 countries around the world. She is one of less than 10% of professional speakers worldwide to have achieved the honor of CSP, Certified Speaking Professional by the National Speakers Association and International Speakers Federation. Debbie was also honored by the National Chamber of Commerce with the prestigious Blue Chip Enterprise Award for overcoming obstacles and achieving fast business growth.

KEYNOTES, SEMINARS and WORKSHOPS:

Discover the Secrets of Wealth Attraction Branding
Redefine, Reposition & Re-energize your business and explode your results fast! Business has changed and the time is right for Reinvention. When you are constantly evolving in a way that serves your clients and positions your business for the future, Reinvention is a natural evolution.
Reprogram your business brand to stand out from the competition with an improved awareness. Learn how a powerful, targeted brand will breathe new life, energy and income into your business. Seize more opportunities to expand your business with a solid brand foundation and Internet domination.

Learn How To:

  • Redefine your overall business and brand strategy
  • Reposition your brand identity for fast growth
  • Reinvent your business to attract customers like crazy
  • Reprogram your marketing to target your best customers
  • Refocus your marketing efforts to dominate the Internet and social media

Reinvent Your Online Marketing for Maximum Results
Uncover the secrets to Re-Define, Re-Position and Re-Energize your website for rapid fire results. Discover innovative and creative online marketing strategies that will get your website working for you fast. Learn how to create internet domination around your expertise by instantly connecting with your target market. Stand out online by sweeping your brand effectively on to social media sites. Discover how to use social media to draw more traffic to your website and online database. Create more leads and business opportunities by utilizing the power of the internet and social media.

Learn How To:

  • Quickly implement online marketing strategies that get you fast results
  • Build a proven success strategy for social media
  • Market and sell more effectively online with a powerful brand platform
  • Dominate your competition online
  • Sweep your brand effectively throughout the internet

Shamelessly Successful Self-Promotion
Are You Holding Yourself Back From the Success You Deserve?
If you avoid self-promotion because you don’t feel comfortable with the concept … this presentation will give you a new belief system and the skills to promote effectively. You will discover how to remove limiting beliefs and obstacles that may be stopping you from reaching your peak potential.
Maximize your opportunities and build shameless success with the power of persuasion and the art of professional promotion and personal branding. Learn how to promote in the service of others and attract prospects to you like a magnet. Discover the three traits that highly successful promoters possess and learn how to implement them into your business plan.

Learn How To:

  • Remove barriers around limited beliefs and reach your peak potential
  • Overcome mindset obstacles that may be holding you back
  • Promote yourself in the service of others and build powerful connections
  • Use the power of personal branding to excel in business
  • Sell yourself and your business more effectively

Building Brand YOU Successfully
In today’s competitive business environment, personal branding has never been more important. The way we present ourselves, our experiences, skills and talents is all an integral to our success.
Being part of a brand dramatically affects the way others view you and your business. You are a brand, and that brand is continually being assessed both online and off. What you put out as your persona creates perception from others of what you are to them, in other words “your perceived value.”
Learn how your personal brand stands up against the competition and how to make the most of it. Discover real opportunities to use your brand to create more value and build more trust. Learn how to feature yourself as “the expert of choice” and move miles ahead of your competition.
Debbie Allen says, “Personal branding reflects how you represent yourself online from both a personal and business point of view. I believe that in this social media age everyone needs to pay more attention to his or her personal brand if they want to make an impact on the world.”

Learn How To:

  • Position your brand effectively online for maximum exposure
  • Add more trust, quality and interest from your prospects
  • Develop a consistent image that supports your brand
  • Feature yourself as the expert of choice
  • Monetize your business more effectively by building brand value

 

Full Biography

Debbie Allen, Business & Brand Strategist has built and sold numerous million dollar companies in diverse industries. She has been a successful entrepreneur since the young age of 19, never having to apply for a job in her life. For the past 20 years Debbie has presented before thousands of people around the globe in 28 countries.

Debbie started her speaking career as a retail expert and quickly became one of world’s top professional speakers to the retail industry. She teaches the lessons of ‘shameless’ success with her innovative business-building strategies. Her contagious enthusiasm for business and professional speaking began in 1995.

She has built and sold numerous highly successful companies in diverse industries. At the young age of 19 she became a successful entrepreneur and part owner of a car rental business in northwest Indiana. The rental company expanded into multiple businesses including mini-storage facilities, used car lot, camper sales, towing company, car wash, body shop and a towing company.

After learning how to build multiple businesses from the ground floor up, she sold her shares of the family business at age 30 and purchased her first retail clothing store. Buying a small fledgling retail business with no retail experience is not a wise move for most people, yet Debbie was determined to make it work. Within three years she turned her new passion for retail into a highly successful company, growing it 10 times over to a multi-million dollar business with multiple locations. After 15 years in the retail industry she sold her successful stores to three different owners, all for full asking price without a business broker.

She is one of less than 3% of professional women speakers worldwide to have achieved the honor of CSP, Certified Speaking Professional by both the National Speakers and International Speakers Federations. Debbie is also an international marketing mentor and business builder with clients all over the world. She is a bestselling author of five books on business and personal development including her best sellers, Confessions of Shameless Self Promoters and Skyrocketing Sales.

Debbie has been honored by the U.S. Chamber of Commerce with the prestigious Blue Chip Enterprise Award for overcoming business obstacles and achieving fast business growth. Her expertise has been featured in dozens of publications including, Entrepreneur, Forbes, USA Today, Selling Power and Sales & Marketing Excellence. She is also a regularly featured columnist in Personal Branding Magazine and has been featured in four motivational movies including The Opus and The Compass.

For the past 14 years Debbie has presented keynotes, seminars and workshops for diverse industries before thousands of people in 12 countries around the world. She presents motivational sales and marketing presentations for retail, mortgage, real estate, direct sales, franchises, entrepreneurial business conferences and women’s groups.

Debbie is a best-selling author of five books on business and personal development including Confessions of Shameless Self Promoters and Skyrocketing Sales. She is also a featured expert in four motivational movies including “The Opus and The Compass”.

“If you want the best in your personal and professional life … never settle for less than you deserve!” – Debbie Allen

Michelle Rosado

Michelle Rosado has a message of inspiration and empowerment for your audience, as well as an engaging style that will make your entire organization strive to new heights by helping them to discover their own inner strength both personally and professionally. Internationally recognized as “The Woman of Empowerment“, Michelle has overcome some incredible life obstacles, including surviving a physically and mentally abusive relationship, as well as escaping the World Trade Center just seconds before her offices were destroyed.

With more than 15 years in financial services, and over 20 years of business experience, Michelle Rosado has been influenced by some of the most successful people in business. Her message delivers innovative and unique empowerment strategies to enthusiastic audiences around the country. Industries from self-help, real estate, multi-level marketing, higher education and many more have been moved by Michelle’s powerful message. Michelle knows how to accelerate personal achievement and life fulfillment, and has created a definitive method to help people to reach their goals in record time as she has done.

PROGRAM TOPICS

9/11
Michelle Rosado shares her message of hope and perseverance beyond the unthinkable trauma of her ordeal and escape from the World Trade Center disaster on September 11, 2001. On 9/11/01, Michelle Rosado was on the 95th floor of Tower 2 of the World Trade Center when there was a crashing sound causing the windows in her office to shatter. The decisions she made in the moments following 9/11 changed her life forever.

Michelle is co-author of “Pursuing Your Destiny,” a book based on the true story of her escape from the World Trade Center on September 11, 2001.

Empowerment Strategies
Learn the tools, tips and resources to empower and inspire you organization. Your audience will be inspired and motivated to achieve greater success, by establishing a greater appreciation for life. Michelle will provide the tools necessary to achieve goals, find inner strength and adapt to change. Learn the techniques that allowed her to retire from corporate America by age 30 to become a full-time business owner, and then a professional speaker, author, and mentor.

Full Biography

MICHELLE ROSADO

Michelle Cruz-Rosado was born in New York, New York, to Filipino and Honduran immigrant parents, grew up in Queens, New York, and returned to New York City in 2000. Michelle began her financial career early in her life during the “irrational exuberance” on Wall Street in the 90′s and into the 2000′s. Her first article, “Will I Recover” tells of her personal experience as a survivor of the attacks of 9/11/01, was released in October of that same year and became the thought which led to her co-authored book, “Pursuing Your Destiny.”

In 2006, Michelle received a Lifetime of Achievement award from New York’s Madison’s Who’s Who, and is recognized throughout the business world as the “Woman of Empowerment.” Rosado’s remarkable story of survival has been featured on networks such as CNN, NBC Nightly News, FOX and more.

“Pursuing Your Destiny,” is based on the true life story of her escape from the World Trade Center on September 11, 2001. As a successful business owner, professional speaker, and coach, Michelle has inspired people around the world with her message of hope and perseverance. She has received a Lifetime Achievement Award from New York’s Madison’s Who’s Who, and is recognized throughout the business world as the “Woman of Empowerment.”

As a public speaker, Michelle presents passionately on a wide range of topics. She has presented to women’s groups, multi-level marketing companies, juvenile detention facilities, and has hosted all-day motivational training seminars. Her story has been featured on NBC Nightly News, MSNBC and CNN along with a photo of the towers taken by Michelle on September 7, 2001.

The inspirational story of her personal victory, entitled “Will I Recover” was featured in an article on the fifth anniversary of that fateful day. As a follow-up to the recollections of her victory, her second article, “The Recovery” was published in Envision Magazine’s October 2006 edition. The first article was written in the weeks following the tragedy for personal healing purposes, however the popularity and overwhelming feedback from readers worldwide would become the inspiration behind writing “Pursuing Your Destiny.”

Michelle is the co-founder of Rosado Companies, an organization dedicated to providing an array of top-notch services in the areas of technology, finance, and overall personal growth.

Mike Frank

“Little Ideas Pay Big Dividends in Sales”

While Mike Frank speaks on a number of business related topics, sales is his background and his strongest suit. He worked his way up from a fledgling salesman to vice-president of sales for an international company – he did this within four years and by the age of 26. His strength is in customizing the presentation, based on the client’s requests. He provides a high energy style, yet with solid practical, real life sales information.

He has been a straight commission salesperson his entire life. Mike is one of the very few people that Zig Ziglar asked to provide outside input in his best selling book, SECRETS OF CLOSING THE SALE. Several years ago, ENTREPRENEUR Magazine featured him in an article on several of the top sales trainers in America.

Mike speaks with authority, credibility and experience. Mike believes that is the little things we do or don’t do that makes the difference in sales success. He focuses on that concept and unless the client prefers a different title, he calls the program, LITTLE IDEAS PAY BIG DIVIDENDS – whether he is speaking for one hour or four hours. Mike is just as effective with retail salespeople as he is with ‘outside’ salespeople.

Among the pieces of the sales process that he can address are:

  • Prospecting skills
  • Working effectively with the gate keeper
  • Building rapport/positive relationships with clients
  • Organization/time management
  • Qualifying the prospect…the effective use of questions
  • Making an effective presentation
  • Overcoming objections
  • Closing the sale
  • Follow up after the sale or missed sale
  • Marketing ideas
  • Getting and using testimonials
  • Going the extra mile in customer service
  • Using creativity to the utmost, even if you’re not creative

PROGRAM TOPICS/TITLES

SALES, MARKETING, BUSINESS

Mike can speak for:

  • Outside Sales
  • Retail Sales
  • Trade show sales

Among the topics he can include in any sales or marketing directed presentation are:

  • Prospecting skills
  • Building rapport/positive relationships with clients
  • Organization/Time Management
  • Qualifying the prospect
  • Making an effective presentation
  • Overcoming objections
  • Closing the sale
  • Follow up after presentations
  • Marketing goes way beyond selling
  • Getting and using testimonials
  • Creative marketing and sales concepts

MANAGEMENT AND LEADERSHIP

  • Managing Change
  • Leadership by Example
  • Ethics in Today’s Business World
  • Creative Management and/or Marketing Concepts
  • “Entrepreneurism…Today and Tomorrow
  • Excellence in Entrepreneurship
  • Managing Time
  • Finding, Hiring, Motivating, Training and Retaining Good People
  • Enhancing Productivity

CUSTOMER SERVICE

  • You Can’t Separate Effective Customer Service from Effective Sales Skills
  • Effective Customer Service Starts at the TOP
  • Every Department is the Customer Service Department
  • How to Avoid Customer Complaints
  • How to Deal with Customer Complaints
  • Building Strong Client Relationships

EFFECTIVE SPEAKING AND PRESENTATION SKILLS

  • Speaking Skills for the Amateur
  • Speaking Skills for the Professional Speaker
  • Speaking Skills for Business Executives and/or Salespeople

MOTIVATION AND ATTITUDE

  • Coping with Change
  • Realistic Thinking and Positive Doing
  • Teamwork Makes the Difference

COMMUNICATION

  • Communicating Effectively
  • Communicating with Confidence

Full Biography

Mike worked his way up from salesman, to manager, to district manager, to regional manager, to national sales manager, to vice president of sales of an international corporation – within 4 years and before he was 26 years old.

He has spoken to over 3000 audiences in the United States, Canada, Australia, Malaysia, the Philippines, and Mexico and co-authored two books. In 1995, Mike published his first solely authored book.

He was the 1980-81 President of the 4000 member, National Speakers Association. He has made over 19,000 “cold-call” field sales presentations and has “field trained” over 100 salespeople.

Mike has been featured in many corporate “in house” video tape training programs. In 1980, he received the CSP designation (Certified Speaking Professional) from the National Speaker’s Association. Fewer than 8% of the membership has received this distinction. In 1990, Mike was the first speaker to ever receive both of the National Speakers Association’s highest honors in the same year:

• The CPAE Hall of Fame Award (Council of Peers Award for Excellence), presented to him by Dr. Norman Vincent Peale (only 135 other speakers have received this prestigious award)

• The CAVETT AWARD, the most cherished honor in the speaking industry
Mike attended the University of Georgia where he attained his BBA in Insurance/Real Estate.

Nancy Friedman

Nancy Friedman

Nancy Friedman is America’s most asked back speaker. And there’s a reason… she’s that good! Her simple, common sense customer service and sales material is quoted by thousands as ‘the best’ around. Nancy’s programs are packed with humor, motivation, tangible tips and valuable information that your audience can use immediately. Nancy’s business background affords her, and you, the benefit of having ‘been there.’ She will have your audiences laughing and learning with tips, skills, ideas and techniques that will last forever.

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Michael Bergdahl

Michael Bergdahl

Michael Bergdahl, international business speaker, author and turnaround specialist is best known for his outstanding work with Wal-Mart, as the Director of “People” at the headquarters office, where he worked directly with Sam Walton. Michael Bergdahl is considered an authority on Wal-Mart and shares his experience with the company’s unparalleled success story. Part business, part inspiration, part storyteller, Michael Bergdahl is a Wal-Mart authority and acclaimed international speaker who has captivated audiences on six continents. Read more

Bob Phibbs

 

With over thirty years experience companies worldwide have turned to Bob Phibbs, the Retail Doctor® for the proven Read more

Jim McCann

Jim McCann

Jim McCann is a highly successful entrepreneur, public speaker and author whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and Celebrations.com, the leading website for expert party planning content and advice.

McCann’s willingness to embrace new technologies that help people connect and express themselves, such as the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends.

Recognizing the enormous potential in providing on-the-go consumers with quality gift-giving opportunities, McCann pushed traditional boundaries to create not just one, but several access channels. As his business grew, McCann pioneered its entry into other retail access channels — going online in 1991 and becoming the first merchant of any kind on AOL in 1994.

As a result, McCann has become an award winning public speaker, a published author and a frequent guest on radio and television programs nationwide. In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is a member of the Board of Directors of Willis Group Holdings Limited and Gruppo Lottomatica.
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Jack Uldrich

Jack Uldrich

As a renowned global futurist and best-selling author, Jack Uldrich is an accomplished business speaker, addressing hundreds of businesses and organizations, including General Electric, General Mills, Pfizer, St. Jude Medical, and more. His books include the best-selling, The Next Big Thing is Really Small: How Nanotechnology Will Change the Future of Your Business, and the award-winning, Into the Unknown: Leadership Lessons from Lewis & Clark’s Daring Westward Expedition. His latest book is Jump the Curve: 50 Essential Strategies to Help Your Company Stay Ahead of Emerging Technologies. Read more