Jim McCann is a highly successful entrepreneur, public speaker and author whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and Celebrations.com, the leading website for expert party planning content and advice.
McCann’s willingness to embrace new technologies that help people connect and express themselves, such as the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends.
Recognizing the enormous potential in providing on-the-go consumers with quality gift-giving opportunities, McCann pushed traditional boundaries to create not just one, but several access channels. As his business grew, McCann pioneered its entry into other retail access channels — going online in 1991 and becoming the first merchant of any kind on AOL in 1994.
As a result, McCann has become an award winning public speaker, a published author and a frequent guest on radio and television programs nationwide. In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is a member of the Board of Directors of Willis Group Holdings Limited and Gruppo Lottomatica.
- Stop and Sell the Roses: The Story of 1-800-FLOWERS.COM
- The Green Thumb Guide to Growing Your Business
- Building Relationships Through Customer Service
- Etiquette for Using 21st Century Technology
Expertise: Authors | Branding | BUSINESS | Consumer Trends | Creativity | Customer Service | E-Commerce | Entrepreneurs | Innovation | Leadership | Management | Marketing | Motivation | Public Relations | Retail | Sales | SALES / MARKETING | Small Business | Success | TECHNOLOGY | Technology | Telemarketing | The Internet