Michael Walsh

Mike Walsh, best-selling author of FUTURETAINMENT and CEO of innovation research lab Tomorrow, is a leading authority on the digital future. He helps to prepare business leaders for what’s next. Rather than focusing on the distant future, Mike takes an anthropological approach – scanning the near horizon for disruptive technologies and consumer innovations on the verge of hitting critical mass, and then translating these into usable business strategies. Mike’s expertise is explaining new patterns of consumer behavior and disruptive technologies in emerging markets. Read more

Brett King

Often referred to as The Disruptor, Brett King is known in financial circles as a Bank Futurist. Recently named Innovator of the Year’ by American Banker Bank TechnologyNews Magazine, Brett’s radical and revolutionary views pertaining to customer experience and financial services have made him a sought after expert and strategic advisor to many of the world’s leading financial services organizations.

 

 


 

An Australian, who has also lived in the Middle East and Hong Kong, King, now resides in New York where he runs a strategic advisory firm, User strategy. His latest endeavor, likely his most ambitious yet, is Moven – the world’s first card-less, direct mobile bank.

When not traipsing the globe, infecting the continents with his progressive banking movement, Brett can be found turning out best sellers; Gone Today Branch Tomorrow, Bank 2.0, and his latest – Bank 3.0. King’s insightful and thought provoking contributions can also be found in The Huffington Post, The Financial Times, The Economist, American Banker, The Wall Street Journal, Bloomberg TV, and Seeking Alpha.

BRETT KING – KEYNOTES

Based on his bestselling book BANK 2.0 and “Branch Today, Gone Tomorrow”, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King, BANK 2.0 Author on Bloomberg TV affiliate SBC (Greece)

The Big Shift: How Customer Behavior & Technology will Change the Future of Retail Financial Service

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches, that social media would drive your brand, and that growth in mobile banking would be the final nail in the coffin for the dominance of branch banking.

Brett King reveals in this charged keynote why customer behavior is so rapidly changing, including the four phases of disruptive change, how branches must evolve, why checks are rapidly disappearing and cash is next, why your mobile phone will replace your wallet in the next 2-3 years, and how financial institutions must reinvent themselves or become irrelevant.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, plus some of the world’s biggest banks and corporations – explaining “The Big Shift.”

The Future of Retail Financial Services

Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media.

In this session he identifies how Social Media has exposed pricing, over-regulation, outdated processes, poor policy and explains how mobile technology is completely changing the context of banking. He also dives into how customer advocacy is killing traditional brand marketing, the growth of the ‘de-banked’ consumer who doesn’t need a bank at all, and why Banking is no longer a place you go, but something you do.

The Battle for the Bank Account: And Why the Banks Will Probably Lose…

In this new topic for 2012, Brett explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future?

When you can get your salary paid directly onto your phone, when your iTunes account doubles as a prepaid debit card and when you can use Facebook to send money – will banks still be able to compete

Advocacy, Behavior, Context – The New Rules of Engagement

In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands.

This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Moven™ and the Reboot of Banking

Moven™ is a revolutionary new bank that will launch in 2012. This is the story of how Moven™ will revolutionize retail banking on multiple fronts. Brett King tells the story of why Moven™ decided on a card-less, paper-less, transparent model of banking and how the CREDSCORE™ engagement model is going to change the way we think about engagement, value and lending in the banking arena. If Moven™ achieves what it is aiming for, it will change the way people think about banking forever.

Based on his best selling book BANK 2.0, Brett King’s presentations entertain and educate audiences on how consumer behavior and technology are changing the way we do banking and how significant changes in the future will change your view of customer interactions forever. “As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers.” Brett King.

Full Biography

Brett King a strategic advisor to the global financial services industry,

Brett King on third generation banking – he is on the ground floor of creating it.

Founder and Chairman of Movenbank, the first direct mobile bank in the US and UK, he has been featured on BBC, CNBC, Bloomberg TV, The Wall Street Journal, Financial Times, The Economist and The Asian Banker Journal.

Recognized as a global expert on innovation, customer experience, channel distribution strategy and understanding the fundamental shifts in consumer behavior, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra.

King is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions. He advises IAFM, the International Academy of Financial Management™ (previously known as the American Academy of Financial Management).

One of the founders of IAFM, one of the world’s fastest growing professional associations with more than

200,000 members, associates and affiliates in 145 countries,King was instrumental in the development of the worldwide certification training provided by IAFM. He led the Asia division for Modem Media/Digitas (part of the Publicis group) managing revenues in excess of $10m per year and a 100 to 150 staff persons.

King was a Director for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice.

King advises top financial institutions globally and has presented at conferences in more than 30 countries for organizations like Google, Forbes, Oracle, The Economist, SWIFT, the American Bankers Association, Bloomberg, The Asian Banker, IIR, Marcus Evans, DTT Fast 500 and HSBC.

An international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile

Awards, the Middle East Business Achievement Awards and the Middle-East Retail Banking Awards.

Specialties:

The Future of Banking

Banking and Finance Sector

Executive and Professional Development

Channel Optimization and Prioritization

HCI, Usability The Big Shift in the Fundamentals of Consumer Behavior

Most of our business models are based on physical interactions, processes that occur face-to-face and value based on presence. What happens when the fundamentals of consumer behavior shift?

If you don’t yet understand “The Big Shift” then it is likely you and those around you still perceive changes like the arrival of the internet, Smartphone’s, mobile payments, Social Media and networking as the progression of technology adoption. But what if there was much more to these changes? What if they formed the basis of something fundamental and when seen collectively they foretold much bigger and more significant changes in the future?

Whether it is a brand, the value assets or the potential of a future investment, chances are consumers are already communicating their opinions using social media platforms.

Tools that have arisen from ‘The Big Shift’ include the process of ‘sentiment analysis’ which will allow investors to forecast the attitude of consumers with regards to specific issues based on what the public are communicating. This in turn, creates an opportunity to access knowledge that is already available in forecasting the success or risk of an investor’s current or future portfolio in ‘real time’.

Learning to surf ‘The Big Shift’, provides investors with an opportunity to reconnect the marketplace, removing intermediaries streamlining blockages in communications which in turn impede marketplace competiveness.

By using simple social media tools, the property industry can not only capture and search the expertise available within the network, but also create relationships encouraging peer to peer lending and private investors.

Brett King has appeared on Bloomberg TV, CNBC, been featured in the Financial Times, Washington Post, and has spoken at events for Google, Oracle, and some of the world’s biggest banks and corporations – explaining “The Big Shift.”

David Stillman

David Stillman

Succession, leadership, talent management, diversity, social media—name a hot topic in business today and you better bet generational gaps are getting in the way. Are you looking for a savvy and insightful spin on the most pressing themes plaguing managers today? Generational expert David Stillman brings the ideas, the energy, Read more

Alexander Blass

One of today’s most acclaimed social entrepreneurs and innovators, Alexander Blass is a visionary who has improved and inspired countless lives across the globe. He invented and launched person-to-person charitable giving on the Internet, a revolutionary technology adopted in dozens of countries around the world. Blass is most famous for is leaving a high ranking position at a venture capital firm to make a real difference in our world and the lives of other people. After getting tired of seeing countless stories in the news of good people in need, he decided to do something about it.

Blass invented, patented and launched RealityCharity, the world’s first person-to-person giving website and philanthropy community commonly known as the “eBay of Giving.” RealityCharity became an overnight sensation when it appeared around the world in the Associated Press on its launch day and continues to change lives around the globe everyday. It has received over 6 million hits and hosted thousands of fundraisers ranging from wounded veterans, to cancer patients, to disaster victims, supporting fundraisers in 50 countries.

The grand prize winner of the Top Innovator of the Year Award, Alexander is one of the most in-demand and best innovation keynote speakers. He also serves as an invited expert, Master Class presenter, and consultant to various audiences. He has traveled to 50 countries and enjoys inspiring others to succeed by sharing his passion, vision, expertise, and fascinating experiences.

Wharton-educated and an Oxford MBA, he also received the Influential Marylanders Award, recognizing the top 50 people in the State up to the Governor.

Mr. Blass is also the recipient of the Top 40 Under 40 Executives Award as well as the prestigious international WebAward for Outstanding Achievement, and has been honored as Entrepreneur-in-Residence at the renowned Wharton School of business.

PROGRAM TOPICS

PRICELESS STRATEGIES FROM AN INNOVATOR:
HOW TO THRIVE IN CHALLENGING TIMES
In a constantly evolving world and today’s challenging economic climate, leadership through innovation, creativity and change management are no longer optional, but essential. Alexander Blass, grand prize winner of the Daily Record’s Top Innovator of the Year Award, reveals his strategies for success and an actionable blueprint. In this captivating and engaging keynote speech delivered to Fortune 500 and Global 1000 audiences worldwide, learn how you can reinvent yourself and your organization to get on the path to innovation today, think about “what’s next” and challenge the status quo in your industry. Discover essential characteristics and strategies of successful leaders, innovators, and innovative organizations. Grasp some of the challenges you must overcome to foster a thriving culture of innovation. Learn how to generate international buzz and excitement for your innovative endeavors with increasingly limited resources.

HOW TO DOMINATE YOUR MARKET AND BEAT THE COMPETITION
Alexander Blass teaches strategic methods for market domination and how to stay ahead of your competition. International case studies and best practices are studied across multiple industries to uncover what has differentiated the companies that have dominated their markets from those that have become defunct. Learn how to create unparalleled excitement and free publicity and media coverage for your products and service. Craft highly valuable, innovative and sophisticated buzz marketing and viral campaigns for your brand’s endeavors, which harness and grow your community of loyal customers and render your competition obsolete.

SOCIAL MEDIA MARKETING SECRETS AND WEB 2.0:
HARNESS THE POWER OF COMMUNITY
Over 70% of the global Internet population visits social networking or blogging sites. Companies and organizations are rapidly playing “catch up” to adapt to this user-generated, customer-centric wave of social computing by scrambling to adopt both external and internal social media marketing and Web 2.0 strategies. Learn how to harness the power of your customers and community. Develop a game-winning social media marketing strategy. Beat the competition by employing best practices for success. Learn how to foster deeper relationships with your customers, promote your programs, and leverage your exuberant customer base to evangelize your brand and take it global.

FUNDRAISING 2.0: REVEALING AND RAISING THE INVISIBLE MILLIONS
Blass, credited with “revolutionizing charitable giving,” offers an evocative and eye-opening look into human nature, delving into the psychology of giving as well as the power of social networks and grassroots activism. Blass explores how technological innovation is changing the face of philanthropy, and offers thought-provoking strategies for fundraising success.

Complete Biography

Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to 50 countries and appeared in hundreds of media outlets, including multiple cover stories. He is the grand prize winner of the Daily Record’s Top Innovator of the Year Award, which credited him with “revolutionizing charitable giving” for inventing person-to-person giving technology on the Internet. He presently serves as President of Alexander Blass International, an executive education and training firm based in Baltimore.

Alexander keynotes some of the world’s most prestigious conferences on innovation/creativity, leadership/change, business development & entrepreneurship. Examples include the Abu Dhabi Innovation Forum in the United Arab Emirates, the World Management Forum, the European Conference on Creativity and Innovation in Portugal, the Stars of Business Awards in Dubai, the Kingdom Entrepreneurship Summit in Saudi Arabia, EPIC in New York, HR SUMMIT in Singapore, and IBM INNOVATE in India to an audience of 2,000 people.

Frequently interviewed by the media, Alexander is a highly sought after and inspirational keynote speaker, Master Class presenter, invited expert and consultant. Through his high energy, dynamic and engaging presentation style, he enjoys sharing his expertise, passion, vision and fascinating experiences with top corporate business audiences at Fortune 500 and Global 1000 organizations, as well as associations, non-profits, and students.

Alexander also received the Baltimore Business Journal’s Top 40 Under 40 Executives Award and the Daily Record’s Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.

Previously, Alexander was a venture capitalist, strategy consultant, senior government executive, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund’s portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations worldwide on opportunities totaling over $1 billion, as well as serving on boards of various for-profit and non-profit organizations in the U.S. and overseas. Alexander has been an invited expert at the National Science Foundation on a dozen occasions, making investment recommendations on over $100 million of emerging technologies for the U.S. government.

He has appeared in numerous media outlets globally including the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, Globe & Mail, International Herald Tribune, The Independent, The Guardian, Melbourne Age, The Sydney Morning Herald, FOX, Forbes, Washington Post, San Francisco Chronicle, The Sun, Information Week, Internet Evolution, Daily Record, South African Broadcasting Corporation, Chronicle of Philanthropy, Voice of Africa, Khaleej Times, Al Ittihad, Dubai Eye, SME Advisor Middle East, Private Sector Qatar, and many more.

Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.

Rita Davenport

Rita Davenport is an internationally recognized expert in the principles of success, time management, goal-setting, creative thinking, and self-esteem and confidence. Her unique background as an entrepreneur, corporate executive, author, speaker, humorist, and broadcaster sets her apart and has made her one of the most beloved and widely admired role models on the speaking circuit. She produced and hosted her own award-winning television shows in Phoenix, Arizona, for 15 years. Read more

Susan Brooks

Susan Brooks is, and always has been, a service enthusiast! She began her multi-million dollar cookie gift and mail order company Cookies From Home literally from scratch, nearly 30 years ago. As the Corporate Cookie Queen, Brooks is in good company with Famous Amos and Mrs. Fields. She recently sold Cookies from Home to focus full time on her Service Enthusiasm, Leadership, and Intuitive Mastery series. Although she is a sales and marketing guru, Brooks is best known as a die-hard Service Enthusiast, where she can ‘raise the bar’ of service excellence in your company… and in your world. Read more

Steve Rizzo

Steve Rizzo is a motivational mechanic who tunes and tweaks each member of his audience to succeed at their full potential. Through the guise of humor, Steve teaches the methods for improving opportunities and provides the skills your group needs to get to a better place at work and in life. A place that brings greater enthusiasm, increased productivity, and new levels of success! With a delivery that is poignant, entertaining and inspiring, Steve, affectionately known as the “Attitude Adjuster,” takes motivation and confidence building to a whole new level.” Read more

Carol Kinsey Goman

Carol Kinsey Goman, Ph.D., is an executive coach and international keynote speaker and seminar leader for corporations, associations and government agencies.

Body language has always played a key role in Carol’s professional life. Prior to founding Kinsey Consulting Services, she was a therapist in private practice — reading nonverbal cues to help her clients make rapid and profound behavioral changes. As a coach, Carol helps leaders build powerful and effective business relationship by using verbal and nonverbal communication that projects confidence, credibility, and empathy. Read more

Lynne Lancaster

Are you struggling with generational gaps in recruiting, retention, or communication? Do you need to engage the newly-hired Millennials in the room without turning off the Generation Xers and Baby Boomers? Are you looking for an insightful presentation on the hottest talent trends accompanied by practical, applicable solutions? Savvy, engaging, and entertaining, Lynne Lancaster delivers sparkling keynotes and workshops tailored to your strategic issues. Lancaster is one of the nation’s foremost generational experts and cultural translators. Read more

Geoffrey Moore

Geoffrey Moore is a best-selling author, a managing director at TCG Advisors, and a venture partner at MDV. Read more