Larry Johnson

Larry Johnson is a well-known expert in the field of creating high-performance work cultures. His background includes five years in health care management, and 20 years as owner of a successful training and consulting firm.

Larry’s clients include Harley-Davidson Motor Company, Nordstrom Department Stores, JPMorgan Chase Bank, Southwest Airlines, American Express, McDonald’s, Federal Express, and the American Health Care Association.

Since 1986, Larry has presented to more than 3000 audiences in every state in the Union, as well as in Canada, the United Kingdom, China, Malaysia, Indonesia, Costa Rica, and Australia. He has been a featured speaker at eight annual conventions of the International Customer Service Association.

PROGRAM TOPICS

Thriving In Tough Times:
Building An Organizational Culture That Will Weather A Tough Economy

ABSOLUTE HONESTY
Building a corporate culture that values straight talk and rewards integrity

I’M THEIR LEADER, SO WHICH WAY DID THEY GO?
How to lead people to exceed their wildest expectations

DESTROY THE STATUS QUO
How to lead change in a changing world

TGIM (THANK GOODNESS IT’S MONDAY)
How to get your team to love their jobs and go the extra mile

WINNING THE WORD OF MOUTH GAME
This exciting speech or seminar is designed to kick off or enhance your organization’s campaign to improve customer service and to do it with a bang. It is intended for all employees, regardless of position or job function.

MANAGEMENT IS NOT A SPECTATOR SPORT
Seventeen skills based modules that you can mix and match to create a comprehensive training program for your supervisors and managers

PROJECT MANAGEMENT MADE EASY
Until now, the tools to manage projects were reserved for the likes of large construction efforts or national defense projects.

CONSTRUCTIVE CONFRONTATION
In a fast-paced, competitive environment, decisions must be made accurately and quickly; there is little time for prolonged discussions, and even less time to correct the outcome of a poor decision.

Full Biography

For twenty-plus years, Larry has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more 150,000 business, government, and health-care professionals in every state in the union, as well as in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business.

Larry is the co-author of the top-selling book Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity. He’s written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has been interviewed on CNN. Larry has written more than 200 published articles on the topic of improving organizational culture.

An in-demand speaker, Larry has delivered more than 2000 paid presentations for association conferences, corporations and government organizations including SHRM (Society of Human Resource Management), the American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.

Larry’s Education & Designation

  • M.A. Counseling Psychology – Northern Arizona University, Flagstaff AZ
  • B.A. Education – Arizona State University, Tempe AZ
  • CSP – Certified Speaking Professional from the National Speakers Association

Larry’s Experience

  • 4 years in health care management
  • 7 years as training manager in government and the private sector
  • 33 years as president of his own training and consulting firm

Larry’s Powerful Presentations

  • Straight Talk

       no nonsense communication strategies based on integrity and honesty

  • Mastering The Storm of Change

       how to stay up, stay positive and thrive when times are turbulent

  • Creating an Insanely Positive Workplace Culture

       how companies in the Fortune 100 Top Companies To Work For get on that list

  • Cultivating Employee Accountability

       so employees take responsibility for getting the job done

  • Turning Customers Into Outrageously Loyal Fans

       how Nordstrom and Southwest Airlines get customers to love them

  • Taking Care:

       an inspirational message for health care audiences

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