Regina Herzlinger

America’s leading advocate for market-driven, consumer-oriented health reform, Regina Herzlinger is one the country’s most respected healthcare analysts. Regina is widely recognized for the groundbreaking role she plays in pointing the way toward a bold new healthcare plan. Money magazine dubbed her as the “godmother” of consumer-driven healthcare; listed by Modern Healthcare as one of the nation’s 100 most powerful people annually since 2003; and named by Managed Healthcare as one of healthcare’s top ten thinkers.

She is the Nancy R. McPherson Professor of Business Administration Chair at Harvard Business School and is actively involved in enacting healthcare reform both publicly and behind the scenes, regularly meeting with both the Executive and Congressional branches as they take on this important issue. She is credited with early predictions of the unraveling of managed care and the rise of consumer-driven healthcare. Not afraid to expose the motives and methods of those who have crippled America’s healthcare system, Herzlinger speaks with clarity on behalf of the consumer as she proposes the remedy to end the dysfunctional model of the current U.S. healthcare system.

All of Herzlinger’s healthcare books have been best sellers in their categories. Her latest book, Who Killed Health Care? was selected by the U.S. Chamber of Commerce as one of the ten books that changed the health care debate. She has written extensively for publications like The Wall Street Journal, Washington Post and numerous health care industry journals.

Program Topics

Now What? Implementing Health Care Reform
With Congress passing health care reform and having finally achieved universal coverage, reform efforts to the health care system are just beginning. The country now faces a stark choice: should we continue down the government-centric path of the health care reform legislation or one that gives consumers greater control and choice? Either choice means monumental change in health care financing and delivery. Author of three best-selling books on health care, Regina Herzlinger is considered the leading advocate of consumer-driven health care and is widely recognized for the groundbreaking role she has played in pointing the way toward a bold new health care plan. In this compelling presentation tailored for the audience—be it comprised of health care service providers, technology companies, insurers or buyers—Herzlinger shares her insights on:

  • What else needs to happen to fulfill the goal of the reform legislation
  • What the reform legislation will mean for consumers and how they access the system
  • Proposed innovations that do good and do well
  • Whether this is just the beginning of more sweeping health care reforms

From the Inside:Washington’s Current Health Care Agenda
Named as the “godmother” of consumer-driven health care, Regina Herzlinger has been and continues to be an active participant in helping shape the implementation of health care reform. The White House, senior members of Congress and the medical community all call on her to provide insight, recommendations and forecasts on how changes to the system will play out. Often compared in stature on the topic to Hillary Clinton, Herzlinger has a tremendous amount of power and influence in helping shape and reform the U.S. health care system. One of the most accomplished and articulate experts on the health care system, Herzlinger provides a deep inside knowledge about what lies ahead for America now that extensive reform has passed.


Full Biography

Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on a number of corporate boards. She is widely recognized for her innovative research in health care, including her early predictions of the unraveling of managed care and the rise of consumer-driven health care, a term that she coined. Money has dubbed her the “Godmother” of consumer-driven health care.

All of her health care books have been best sellers in their categories. Market Driven Health Care (Boston: Perseus, 2000) is widely viewed as a transformational work for its introduction of the concepts of health care focused factories, which provide integrated care for diseases and disabilities, and the need for a health care transparency agency. Her newest book, Who Killed Health Care? (NY: McGraw-Hill, 2007) was profiled in a full-page article in The Economist. Her prior book, Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers (San Francisco: Jossey-Bass, 2004), received a research award and its earlier research results were profiled by The Wall Street Journal (November 2002) and Managed Health Care Executive (June 2003, cover).

Regina Herzlinger recently briefed the Majority of the U.S. House of Representatives at their annual retreat on health care. She has won the Consumers’ for Health Care Choices Pioneer in Health Economics award, the American College of Healthcare Executives’ Hamilton Book of the Year award twice, the Healthcare Financial Management Association’s Board of Directors award, and Management Accounting’s research prize. She was inducted as an honorary fellow by the American College of Physician Executives. Modern Healthcare’s readers selected her as among the “100 Most Powerful People in Healthcare” and Managed Healthcare named her one of health care’s top ten thinkers. In recognition of her work in nonprofit accounting and control, she was named the first Chartered Institute of Management Accountants Visiting Professor at the University of Edinburgh. She has delivered many keynote addresses at meetings of large health care and business groups and been selected by students as one of the outstanding instructors of the Harvard Business School’s MBA Program.

Professor Herzlinger has served on the Scientific Advisory Group to the U.S. Secretary of the Air Force and as a board member of many private and publicly-traded firms, mostly in the consumer-driven health care space.

Regina Herzlinger received her Bachelor’s Degree from MIT and her Doctorate from the Harvard Business School.

She has been married to Dr. George Herzlinger, her MIT classmate, for 45 years. Both their children graduated from Harvard College. Her daughter is a Fellow in Endocrinology; her son, a decorated Infantry Captain in the U.S. Army who served two tours in Iraq, and graduated from the Harvard Business School.