Scott Friedman

Sometimes, the best way to learn is by laughing! Scott Friedman is a motivational humorist who gets audience members laughing while opening their minds to new ideas. An internationally recognized professional, Scott speaks over 80 times each year to companies, associations, and youth. Scott knows how to connect with audiences worldwide. With a sharp sense of cultural diversity, Scott appropriately crafts his message to bring relevant value to his audiences. He brings a fresh global perspective to his programs about the changing worlds of employee engagement, customer engagement, branded customer service, personal branding, humor as a tool in sales, service, public speaking, and change management. His improvisational skills, customized humor, and delightful nature add a refreshing quality to each program.

Scott’s book, Using Humor for a Change is chock-full of great ideas to lighten-up the workload. Scott’s unique ability to compose humorous poetry on the spot adds a dimension to his presentation that your group will long remember. His improvisational comedy training, quick wit, and thought-provoking material make Scott a master at holding the attention of his audience. Scott customizes all programs to meet the specific needs of each group. He is perfect for kick-offs, closings, lunches and midnight snacks.


The Best Way to Predict the Future is to Create It
In these turbulent, globally competitive times, innovation and resourcefulness are essential to survival. This renowned program is fast-paced, humorous, and full of useable ideas on becoming a victor of change instead of a victim. Create a greater self-awareness as you learn to be driven by your values and purpose, rather than circumstances and emotions. Scott will provide the tools to create an environment that fosters creativity and team spirit. As employees become more engaged, innovation, creativity and productivity rise. “The Best Way” makes a great kick-off, closing, or banquet speech, leaving participants feeling better about themselves, their responsibilities, and their roles for the future.

Using Humor for a Change
Become unforgettable. Jump-start your creativity. Gain control of tense situations. Win impossible business. Create a positive culture. Engage employees. Engage customers. Reduce burnout. Raise productivity. Build better relationships. And enjoy work more than ever before! What makes this all happen? The effective use of humor in the workplace. Using positive humor creates an immediate bond between people, evoking feelings of camaraderie. Humor enhances receptivity, reduces resistance, and sets a tone of familiar cooperation rather than contention. This interactive program explores how to use humor, creativity, and engagement strategies to make an organization more positive, productive, and fun. You will learn to tap into your unique sense of humor… a skill essential to creating the rapport that will pave the way to better relationships and better results. By putting the tools and tactics from this entertaining and insightful program into play, you will soon discover that those who laugh, last!

Connecting with Customers
Customer expectations have dramatically changed over the years. Today, satisfying the needs of your customers by providing fast, efficient service is no longer enough. The most successful service companies move beyond customer satisfaction and engage customers in a memorable experience that is consistent with their brand promise. Every employee must live service and take pride in a culture that honors and rewards both employees and customers. This entertaining and insightful program is full of tools and techniques that will help you to engage your customers and build perceived value. Learn to build long-term loyalty as Scott reveals the secrets to connecting with customers and employees.

A Funny Thing Happened on the Way to the Sale
Successful sales people know how to engage their customers. They create an immediate bond with customers which enhances receptivity, reduces resistance, and sets a tone of cooperation rather than contention. This entertaining and insightful program will help you dramatically increase your sales through the effective use of storytelling, humor, value-added creativity, social networking and other customer-engaging activities. Participants will explore ways to differentiate themselves and build perceived value in the eyes of their customers. Along with developing a competitive advantage, you will discover that he or she who engages—sells!

Making Your Personal Brand More Memorable and Marketable
What comes to mind when people think of you and your organization? Like it or not, you and your company are judged and re-judged every time a customer touches your organization. Your personal brand lies in the minds of your customers and is one of the largest determining factors for long-term success. Through this program, you will learn the secrets of how to make your personal brand more memorable and marketable by aligning your behavior with your values and brand promise. Learn the power of consistency and congruency in building a powerful brand and your identity. By intentionally shaping your personal brand you will find long term success in the brand and organization you have established.

Just a Spoonful of Humor
Do you ever notice that the older you get, the better you used to be, making senior moments a way of life? Becoming chronologically rich has its challenges, and now it’s time to turn the challenges into chuckles. This humorous, motivational keynote takes a look at four ways to stay young at heart. By celebrating yourself, overlooking life’s little potholes, looking through the eyes of humor, and remembering what really matters, you’re guaranteed to laugh your way to a healthy state of mind. You can never turn back the clock, but you can wind it up once again.

Employee Innovation for Turbulent Times
Employees are more mobile, versatile and appreciate their personal freedom more than any time in the history of work. The needs and demands of today’s workforce make the task of employee engagement more complicated. When self-expression is welcomed, when employees feel free to be their authentic selves, when employees feel a part of the mission and vision, innovation flourishes. The #1 killer of employee innovation is a culture which doesn’t honor it. Learn to build a culture that engages employees, creates camaraderie and lets employees know what they do matters. Your reward will be more productive, creative and fulfilled employees.

How to Hold an Audience Without a Rope
Great leaders are great communicators. This program examines proven techniques and concepts in successfully conveying your message. Overcome stage fright, establish perceived credibility, and learn to touch a listener’s heart, mind, and funny bone. Your value as a presenter will dramatically improve as you learn how to hold an audience without a rope.

Punchlines, Pitfalls and Powerful Programs: 10 Surefire Ways of Adding Humor to your Presentations
If you want to truly “connect” with your audience, your programs must entertain as well as educate. This program is full of practical, yet imaginative ideas of how to use engagement to increase the value of your presentations. Participants learn how to play off the audience, develop original material, and uncover an organization’s “humor” hot buttons. The program provides insight about where to find clean and appropriate humor as well as who is safe to poke fun at in a meeting environment. As participants begin to bring more and more humor into their own presentations, they will reap the rewards of an entertained and engaged audience. This program’s handout provides a peek into the program’s rich and useful material.

So, You Think You’re Funny!: Enhancing Communication with Humor
Humor can be one of your most effective tools in becoming a great communicator. In this fun, highly interactive program, Scott will give you practical, useable ideas on using humor to increase your value as a communicator and leader. Learn the secrets of developing your unique sense of humor, including the highest form of humor, self-effacing humor. Learn to be a more effective storyteller in telling your brand story. You’ll become more engaging as you truly connect with your listeners. A sense of humor translates into better relationships, greater creativity and productivity and more fun on this journey we call life. Come to your senses of humor as Scott teaches you the how to use humor as a tool and live happily ever laughter.

Educational Programs
Scott provides programs tailored to educators and students (both youth and adults). He skillfully challenges people to take control of their lives and offers concrete ways to do so. Specifically, he assists participants in mastering change, relieving stress and burnout, developing their own sense of humor, and adding value to their careers through a number of his educational programs.


Full Biography

Scott Friedman, CSP, (Certified Speaking Professional), 2004-05 President of the National Speakers Association, is the author of 3 books and co-author of 4 others. Scott’s latest book, The Celebration Factor, is a practical handbook on how to bring more celebration into both your organization and your life. Based on Scott’s extensive global research, interviews, and years of speaking around the world, this book offers strategies and examples from leading organizations that are successfully creating cultures of celebration in their workplaces. Scott’s book Punchlines, Pitfalls and Powerful Programs – Ten Surefire Ways of Adding Humor to Your Presentations is the perfect resource for those looking to connect with their audience, whomever that may be. This book outlines effective methods for engaging an audience through humor and storytelling. His book, Using Humor for a Changeoffers many great, illustrated ideas to lighten up the workload.

An internationally recognized professional, Scott speaks on a variety of topics over 80 times a year. Although his main area of focus is employee innovation, celebration, and customer experience, Scott also specializes in using humor as a tool in sales, speaking, and adapting to change. His varied experiences have brought him success in many industries including: hospitality, meetings, real estate, insurance, health care, education, government and just about any association. Scott’s greatest strength is his ability to customize the perfect program to fit the needs of any particular group. His improvisational comedy training, quick wit, and engaging material make Scott’s programs both content rich and a bunch of fun! He is a perfect fit for kick-offs, closings, lunches, and midnight snacks.

As an established and trusted member of the speaking community for many years, Scott continues to have a strong presence both domestically and globally. In 1988, as the President of the National Speakers Association of Colorado, he founded the Meetings Industry Council of Colorado, a coalition of professional meetings industry-related organizations. The council’s underlying purpose is to strengthen the relationships among participating organizations through increased communication. In 2002 Scott was awarded the International Association of Speaker Bureaus (IASB) Pace Setter Award, given annually to an individual outside the IASB who played an integral role in partnership with IASB to further advance the speaking industry. The IASB recognized Scott for successfully developing and executing “an alliance between the NSA (National Speakers Association) and IASB [to encourage][/to] partnering among bureaus and speakers to further advance the client relationships that serve both.” In April 2005, Scott’s vision brought the first Global Speakers Summit to Singapore. 300 international speakers and meetings professionals from 20 countries attended this event.

Scott now spends 30% of his time speaking throughout Asia and other locations around the globe. His international clients include Singapore Airlines, the Singapore Government, Gold Fields of South Africa, Young President’s Organization, Hyatt Asia, HSBC and many Fortune 1000 companies. He offers all his clients a global and culturally sensitive perspective on how to get more out of work and life. Scott is always sure to do his homework to make certain that all groups feel at home no matter where they might be.

Treat your organization to a fun-filled, interactive, and content-rich program that’s guaranteed to inspire and entertain attendees. Participants will come away with tools to enhance their work, their lives, and their future helping them to live happily ever laughter.