All posts in Sales Skills

Nancy Friedman

By | 04/2011 | Authors, Banking, BUSINESS, Communication, Customer Service, Entrepreneurs, HUMAN RESOURCES, Leadership, Motivation, Motivation - Non Sports, Retail, Sales, SALES / MARKETING, Sales Management, Sales Skills, Sales Strategy, Sales Techniques, Small Business, Success, Telemarketing, Training | Comments Off
Nancy Friedman

Nancy Friedman is America’s most asked back speaker. And there’s a reason. She’s that good! Audiences want to see her again. Her simple, common sense customer service and sales material is quoted by thousands as ‘the best’ around. Nancy’s programs are packed with humor, motivation, and information you can use immediately.

Her business background affords her, and you, the benefit of having ‘been there.’ A motivational keynote speaker, Nancy will have your audiences laughing and learning with tips, skills, ideas and techniques that will last forever. Read more…

Mark Sanborn

By | 03/2011 | Authors, BUSINESS, Change, Customer Service, Leadership, Motivation, Organizational Skills, Sales Skills, Sales Strategy, Sales Techniques, Teambuilding, Teamwork | Comments Off
Mark Sanborn1

Because of his ability to educate and entertain simultaneously, Mark Sanborn is known internationally as the high content speaker who motivates. Mark presents an average of 90 programs yearly on leadership, teambuilding, customer service and mastering change. He is the president of Sanborn & Associates, Inc., an idea lab for leadership development. Leadershipgurus.net lists Mark as one of the top 30 leadership experts in the world.

In addition to his experience leading at a local and national level, he has written or co-authored 8 books Read more…

Rick Barrera

By | 03/2011 | Advertising, Authors, Branding, BUSINESS, Change, Customer Service, E-Commerce, Future Trends / Futurists, Marketing, Sales Skills, Sales Strategy, Sales Techniques | Comments Off
Rick Barrera2

Rick Barrera is a nationally acclaimed speaker, marketing consultant and author, known throughout the Fortune 500 for his extraordinary speaking ability and his unique approach to brand building. His research on the strategies used by breakthrough brands like Starbucks, Chico’s, Yellowfreight, Lexus, Tivo, and Google will change your thinking about marketing forever.

Rick has helped hundreds of companies re-design their systems and implement a holistic approach to serving customers. His impressive client list includes Abbott Labs, AutoZone, Bayer, Caterpillar, IBM, Intel, Merrill Lynch and Verizon. Read more…

John Hersey

By | 03/2011 | Authors, BUSINESS, Change, Communication, Customer Service, Entrepreneurs, Leadership, Management, Sales, SALES / MARKETING, Sales Skills, Sales Strategy, Sales Techniques | Comments Off
John Hersey

Thirty years as a successful corporate leader and entrepreneur have given John Hersey a unique perspective on human behavior, leadership, motivation and change. At the age of 28, John was Vice President of Marketing for a $1 Billion Bank, the oldest and one of the largest mutual savings banks in North America. By age 34, he was Senior Vice President of Marketing for the 18th largest advertising agency in the U.S.

John shows his audiences why an environment of contagious leaders is not pie in the sky thinking, not complicated, not expensive, and above all, not an option. Read more…

Harvey Mackay

By | 03/2011 | Authors, BUSINESS, Customer Service, Entrepreneurs, Leadership, Management, Motivation, Negotiation, Networking, SALES / MARKETING, Sales Skills, Sales Strategy, Sales Techniques, Success, Teamwork, Vision | Comments Off
Harvey Mackay2

Harvey Mackay is the CEO of his own corporation, which he founded at age 26. He is the author of two New York Times #1 bestsellers, Swim With The Sharks Without Being Eaten Alive and Beware The Naked Man Who Offers You His Shirt. Harvey provides audiences with successful strategies for exceptional selling, customer service and negotiations.

At the age of 26, Mackay bought a failing envelope company and transformed it into Mackay Envelope. Today Mackay Envelope is an $85 million corporation that produces over 23 million envelopes a day. Using his natural wit, wisdom and experience, Mackay offers audiences Read more…

Amy Lynch

By | 02/2011 | BUSINESS, Change, Customer Service, Generation X and beyond, Leadership, Recruitment / Retention, Sales Skills, Teamwork, Workforce Issues | Comments Off
Amy Lynch3

Author, speaker and entrepreneur, Amy Lynch specializes in high-energy, interactive keynotes and workshops that help companies motivate Generations Y and Z, turning them into productive team players. A Baby Boomer herself, she understands the differences between generations as well as the key needs and values that bring us all together. She specializes in helping managers appreciate and respect the gifts that generation Y and Z bring to the team, and will train groups to work together collaboratively for better bottom line results. Read more…

Nido Qubein

By | 01/2011 | Branding, BUSINESS, Change, Communication, Corporate Culture, Creativity, Customer Service, Education, Leadership, Management, Peak Performance, SALES / MARKETING, Sales Skills, Strategy, Success | Comments Off
Nido Quebein

Nido Qubein came to the U.S. as a teenager with no knowledge of English, no contacts, and only $50 in his pocket, yet ended up an extraordinary business entrepreneur. President of High Point University, an undergraduate and graduate institution of more than 3,000 students from 50 countries and 44 states, Qubein lives daily with challenges.

Since taking the helm in 2005, he has transformed the university into one of the nation’s premier institutions by raising more than $150 million, Read more…

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