Tom Hinton, one of America’s most popular business speakers, is well known for his expertise in the areas of Customer Relations, Leadership, Team Building, Sustainability, and Green Business Practices. Since 1986, he has addressed over 800 major corporate, association, and government audiences in the United States, Canada, Germany, Japan, Mexico, Spain, France and the United Kingdom. The President & CEO of the Customer Relations Institute in San Diego, Hinton is the author of several popular business books on Leadership and Customer Service, and, he also serves on the Board of Directors of several notable organizations including the American Consumer Council and the Leadership Links Foundation. As he said in his first book, The Spirit of Service, “the difference between good organizations and great organizations can be traced to their People and the Processes they use to manage their organizations.” Hinton has written over forty articles for publications such as the San Diego Business Journal, the Los Angeles Business Journal, Quality Digest, and California Excellence. Hinton is also a recognized expert in the field of Self-Help and Personal Development. He serves on the Board of Directors of The 10,000 Days Foundation and the American Consumer Council. Read more…