All posts in Small Business

Dayna Steele

By | 06/2011 | Authors, Branding, BUSINESS, Communication, Corporate Culture, Crisis Management, Emcees / Hosts, Entrepreneurs, Influence, Leadership, Management, Marketing, Motivation, Music/Radio/TV/Movies, Networking, Peak Performance, Small Business, Social Media, Strategy, Success, Teamwork | Comments Off
Dayna Steele

To succeed in today’s increasingly competitive world, you need more than just talent. You need to be better than the rest and take your business to the next level. You need to stand out like a ROCK STAR. A serial entrepreneur, media strategist, nationally recognized rock radio and television personality and author of Rock to the Top: What I learned about Success from the World’s Greatest Rock Stars. Dayna Steele has created thousands of rock stars for her clients using her proven ROCK STAR PRINCIPLES of success. Read more…

Nancy Friedman

By | 04/2011 | Authors, Banking, BUSINESS, Communication, Customer Service, Entrepreneurs, HUMAN RESOURCES, Leadership, Motivation, Motivation - Non Sports, Retail, Sales, SALES / MARKETING, Sales Management, Sales Skills, Sales Strategy, Sales Techniques, Small Business, Success, Telemarketing, Training | Comments Off
Nancy Friedman

Nancy Friedman is America’s most asked back speaker. And there’s a reason. She’s that good! Audiences want to see her again. Her simple, common sense customer service and sales material is quoted by thousands as ‘the best’ around. Nancy’s programs are packed with humor, motivation, and information you can use immediately.

Her business background affords her, and you, the benefit of having ‘been there.’ A motivational keynote speaker, Nancy will have your audiences laughing and learning with tips, skills, ideas and techniques that will last forever. Read more…

Regis McKenna

By | 01/2011 | Authors, Biotechnology, BUSINESS, Customer Service, Innovation, Management, Negotiation/Strategy, Product Development, SALES / MARKETING, Small Business, TECHNOLOGY, Technology | Comments Off
Regis McKenna

Considered the marketing guru of Silicon Valley, Regis McKenna is a well-known technology marketing consultant, advisor to entrepreneurs, venture capitalist and author. For the past thirty years he has advised companies in business and marketing, including a number of entrepreneurial start-ups and their founders during their formation years, such as America Online, Compaq, Electronic Arts, Linear Technology, Lotus, Microsoft, National Semiconductor, Silicon Graphics and 3COM and many others. He helped launch some of the most important technological innovations in recent history including the first microprocessor (Intel Corporation), the first personal computer (Apple), the first recombinant DNA genetically engineered product (Genentech, Inc.), and the first retail computer store (The Byte Shop). Today, McKenna focuses his efforts and time on developing new ideas about how technology influences marketing, organizations, strategy, and how it contributes to social change, and divides his time as an educator, marketing author and lecturer. Read more…

Jim McCann

By | 01/2011 | Authors, Branding, BUSINESS, Consumer Trends, Creativity, Customer Service, E-Commerce, Entrepreneurs, Innovation, Leadership, Management, Marketing, Motivation, Public Relations, Retail, Sales, SALES / MARKETING, Small Business, Success, TECHNOLOGY, Technology, Telemarketing, The Internet | Comments Off
Jim McCann

Jim McCann is a highly successful entrepreneur, public speaker and author whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and Celebrations.com, the leading website for expert party planning content and advice.

McCann’s willingness to embrace new technologies that help people connect and express themselves, such as the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends.

Recognizing the enormous potential in providing on-the-go consumers with quality gift-giving opportunities, McCann pushed traditional boundaries to create not just one, but several access channels. As his business grew, McCann pioneered its entry into other retail access channels — going online in 1991 and becoming the first merchant of any kind on AOL in 1994.

As a result, McCann has become an award winning public speaker, a published author and a frequent guest on radio and television programs nationwide. In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is a member of the Board of Directors of Willis Group Holdings Limited and Gruppo Lottomatica.
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Susan Brooks

By | 01/2011 | Authors, BUSINESS, Change, Communication, Customer Service, Entrepreneurs, Leadership, Motivation, Small Business, Success | Comments Off
Susan Brooks

Susan Brooks is, and always has been, a service enthusiast! She began her multi-million dollar cookie gift and mail order company, Cookies From Home, literally from scratch, nearly 30 years ago. As the Corporate Cookie Queen, Brooks is in good company with Famous Amos and Mrs. Fields. She recently sold Cookies from Home to focus full time on her Service Enthusiasm, Leadership, and Intuitive Mastery series. Although she is a sales and marketing guru, Brooks is best known as a die-hard Service Enthusiast, where she can ‘raise the bar’ of service excellence in your company… and in your world. Her passion for service has been a major part of her success, dating all the way back to her first career in the classroom, where her earliest “customers” were her high school English students. Teaching seven years and having a Master’s degree in education, Brooks created an inspiring curriculum that motivated and challenged her students. Today, she taps into these same talents and skills as she brings her high energy and insights into companies, organizations and associations that want – and need – to raise the bar on their customer service consciousness. As an international speaker, columnist, and trainer, Susan Brooks shares her Service Enthusiasm® principles and challenges with her audiences to renew their spirit and better serve both their external and internal customers. She customizes every presentation to focus on the client’s specific needs and objectives, and energizes her audiences with interactive programs so they can have fun while they learn. Information and inspiration are her specialties. Read more…