Maybe you’ve seen him on CNN, NBC, ABC, Fox News, the BBC, or the Food Network. Maybe you read his column discussing people, performance and profitability in Nation’s Restaurant News. Over 450,000 foodservice and retail employees, executives and franchisees worldwide have read his newsletters, books, or columns and seen his DVDs, webcasts, e-learning programs and live seminars. His products and programs have been featured in the Wall Street Journal, The New York Times, Newsweek, Fast Company, Inc. and USA Today. Jim Sullivan, CEO and Founder of Sullivision.com, is a veteran of over 20 years in the hospitality and retail industries. He’s worked for and with companies as distinct as Walt Disney Company, McDonald’s, and American Express. Not a “theorist”, Sullivan is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful sales, marketing, and customer service programs for the “Top 200” foodservice and retail chains, and over 1,000 independent industry owners and operators. He’s the author of two books that have sold over 400,000 copies worldwide, including the 2010 best-seller MultiUnit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams. His DVDs called Jumpstart! The Art of Effective Pre-Shift Meetings and The Shift: are being used in over 30,000 companies worldwide. Read more…
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