Simon T. Bailey
Simon T. Bailey is a leadership catalyst whose expertise equips emerging leaders with tips, tools, and techniques on how to unleash potential in the world’s most important asset – people. He is the former leader of the world-renowned Disney Institute and founder of the Brilliance Institute, Inc.
Meetings and Conventions magazine has cited him as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker Magazine cited him as one of the top twenty-five “hot speakers” shaping the profession.
Harrison College (Indianapolis, IN) has partnered with him to launch the Simon T. Bailey Emerging Leaders Certificate for individuals, corporations and organizations.
Simon is the author of 7 books including Release Your Brilliance (HarperCollins), which was ranked number 17 of the Top 100 books being read by corporate America, according to 800CEORead.com. His most recent book, The Vuja De Moment! – Shift from Average to Brilliant, is receiving rave reviews.
Simon holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.A.
TOPICS
Release Your Brilliance: How to Show Up, Be Accountable & Drive Results
Learn how to manage shifting agendas, competing priorities, and internal and external customers. Discover how to be a lifelong learner who pays attention to the tea leaves of change and adapts behavior accordingly to meet deliverables. Take responsibility for your personal brand, personal development, and personal behavior in email, on conference calls, and during video conferences. Learn to effectively communicate and exhibit trust, collaboration, and respect for different opinions.
Customer Experience with a Brilliant Touch
Learn that customer service is more than a department, it’s a mindset. Learn how to create an employee brand. Invigorate your organization to improve employee and customer experiences. Learn how to reenlist heads, hearts, and hands.
Own It! How to Reinvent, Realign & Reignite
Learn the importance of leveraging one’s Individual Development Plan. Take action by using the five core ideas of owning your career and building your personal brand. Create a 90-day action plan and share it with a personal “Board of Directors.” Take action by seeking opportunities to go above and beyond in delivering results.
Releasing Leadership Brilliance: How to Galvanize Your Team & Achieve Significant Results
Learn how to get the best out of the cheetahs and hippos on your team. Learn the difference between Leadershift and Leader “sham.” Become personally responsible for your personal brand and development.
SHIFT: How to Ignite Creativity & Innovation in the “New Normal”
Learn the important difference between déjà vu and “vuja de.” Take action by using the Vuja De creativity tool in your daily business. Inspire your organization to celebrate failure and risk. Discover the seven steps to shifting your business and your life from average to brilliant.
PROGRAMS
CUSTOMER LOVE – REALIGN HEADS, HEARTS AND HANDS TO DRIVE RESULTS
Connections, real connections, result in genuine customer loyalty. Earning the trust and respect of your client or prospective client is no easy task. In today’s information age, the competition for goods and services is even greater and the end consumer not only has more options, but access to vast information about potential offerings.
Building relationships and earning your customer’s love is more important than ever and requires a village. Are your employees fully invested in your thinking and service standards? Building an internal team that is focused on the company’s mission and dedicated to excellence requires leadership that has earned trust and respect.
Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:
- Discover the formula for creating a seamless customer experience.
- Learn tips, tools, and techniques to create memorable moments for customers.
- Create an action plan and hold everyone accountable for maintaining the customer-love mindset.
SHIFT YOUR BRILLIANCE – CREATING AN EMPLOYEE BRAND EXPERIENCE
A positive employee experience goes way beyond drinking the Kool-Aid. Even Kool-Aid loses its sweetness over time. Today’s top talent have greater expectations and desire to be part of an inspired team where their personal and professional needs are met.
Your company’s brand and culture have to be front and center. The most basic human need is to feel accepted, to belong.
Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:
- Uncover the methodologies that will allow your employee’s personality, charisma, and brilliance to emerge organically.
- Embrace corporate storytelling that will motivate, focus, and unleash employees to realize their full potential.
- Set your company apart from the competition by attracting, growing, and promoting employees who believe and live the brand 24/7.
SHIFT YOUR BRILLIANCE – HARNESS THE POWER OF YOU, INC.
You are the CEO of your brand, and it is as important as the credentials on your resume. You are waiting for your company or organization to do something, and they are waiting for you to take ownership of all that you do.
Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth. You will learn my strategies for how I went from an individual contributor to a leadership role in less than three years while working at the Walt Disney World Resort.
Upon completion of this course, participants will emerge from this highly interactive session with a plan of action and will be able to:
- Apply core principles for acquiring the Shift Your Brilliance mindset.
- Uncover the insight needed to be a high performer.
- Commit to being a Chief Breakthrough Officer in your department and division.
SHIFT YOUR BRILLIANCE – STOP SELLING AND START CONNECTING
The Gallup Organization states that 70% of human decision-making is emotional and 30% is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience.
It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand.
This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge.
In this session with Simon T. Bailey, former sales director for Disney Institute and founder of Brilliance Institute, will inspire your sales team to do the following:
Shift from selling to live and move to learning how to live to sell by creating a personal brand that attracts new opportunities and establishes credibility in the marketplace.
Shift from telling customers about the features and benefits to asking high-grade questions that unearth other potential opportunities.
Shift from just selling a service to fulfilling the customer’s wants and needs. You will also learn how to set your internal team members up for success by providing a seamless and consistent customer experience.
Shift from selling a product or service to connecting to the client’s problem and re-positioning your product or service as a value add.
Biography
Simon T. Bailey is a leadership imagineer and author whose expertise equips emerging leaders and organizations with tips, tools and techniques on how to unleash their potential. He is the former sales director of the world-renowned Disney Institute and founder of Brilliance Institute, Inc.
Bailey has been cited by Meetings and Conventions magazine as “one of the best keynote speakers ever heard or used,” putting him in the same category as Bill Gates, General Colin Powell, and Tony Robbins. Speaker magazine cited him as one of the top 25 “hot speakers” shaping the profession, and in 2013, Bailey was Meetings Net editors’ pick for favorite speaker of the year.
Bailey’s new book, Shift Your Brilliance – Harness the Power of You, Inc. (Sound Wisdom, May 2014), is a call to action that invites readers to shift their thinking, creating a disruption from the norm that ignites innovation, increasing accountability and profitability in life and business. He’s the author of seven books including Release Your Brilliance: The 4 Steps to Transforming Your Life and Revealing Your Genius to the World (Harper Collins), which was ranked number 17 of the top 100 books being read by corporate America, according to 800CEORead.com.
He is a weekly columnist for American City Business Journal and has been quoted in Entrepreneur magazine. He has spoken in front of worldwide audiences and impacted over a million people working with brands like Verizon, Chevron, McDonald’s, Nationwide, Wells Fargo and Subway.
Bailey holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is a graduate of the Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the U.S.
He lives in Windermere, Florida, with his family. When he is not working, he cheers on the Buffalo Bills and the Orlando Magic, and enjoys eating apple pie and going to the movies!
