Joseph Grenny

The co-author of Crucial Conversations and Crucial Confrontations, Joseph Grenny knows the value of communicating clearly when the stakes are high, having researched the specific techniques of the world’s most gifted communicators. Now he demonstrates how these strategies can prevent conflict and resolve situations when communication is critical. Grenny demonstrates how to slow down a conversation to see it evolving, making audiences aware of the subtle shifts in meaning. He then shows audiences how to keep conversations on track and goal-oriented, which fosters a learning culture that can alter your organization’s outlook, execution and productivity. The most important capacity you can hold is the capacity to influence behavior. As the author of the bestseller Influencer: The Power to Change Anything, Grenny teaches audiences the principles and skills to effectively influence others and bring about change. One of the country’s foremost experts on business communications, Joseph Grenny knows the value of communicating clearly and exerting effective influence.

TOPICS

Influencer: The Power to Change Anything
We all want to be influencers. Hardly a day passes that we don’t try to influence ourselves or others to do something new and different. Whether you’re looking to improve your relationships with your direct reports or motivate your employees to demonstrate more concern for profitability, you are continually working on ways to exert influence. And yet, in spite of the fact that we’re routinely trying to help ourselves and others alter their behavior, few of us can articulate a model of what it takes to do so. It’s time this changed. In this fast-paced and inspiring presentation based on the New York Times bestseller, Influencer: The Power to Change Anything, you will learn to create rapid and sustainable change. You will journey from San Francisco to Thailand and meet influence masters who have made change not only achievable and sustainable, but inevitable. You’ll find out why some managers have increased productivity repeatedly and significantly—while others have failed miserably. In short, you’ll discover how to:

• Motivate yourself and others to do things you don’t feel like doing
• Rapidly master new skills to achieve greater results
• Harness the power of peer pressure to accelerate change
• Quickly amass the social influence to change the behavior of hundreds or thousands of people
• Use the invisible and constant power of the environment to make change the path of least resistance

Once you tap into the power of influence, you can begin to solve the problems you care about most—from the simplest to the most persistent, resistant, and profound challenges you can imagine.

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Behind the problems that routinely plague organizations, teams, and families, you’ll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly—and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and performance plummets. New research demonstrates that these disappointments aren’t just irritating—they’re costly—sapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. Grenny’s talk, Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior, draws from over 10,000 hours of real-life observations to teach you the core management skills for achieving individual, team and organizational excellence. By applying the book’s step-by-step approach to dealing with motivation and ability issues, you’ll be better able to solve problems, confront and manage gaps and ultimately achieve higher levels of performance.

Crucial Conversations: Tools for Talking When Stakes are High
If you feel stuck-in a relationship, in your career, at home, wherever- chances are there’s a crucial conversation that’s keeping you there. New York Times bestseller Crucial Conversations introduces you to the principles you need to handle crucial conversations–principles that if practiced will yield major improvements in areas like productivity, quality, safety, diversity, change management, and personal relationships. After more than 25 years of research in two dozen industries involving over 25,000 individuals, Joseph Grenny has found that:

• All relationships, families, teams, and organizations have problems.
• The difference between good organizations and the best is not how many problems they have. The difference is how respectfully and rapidly they get problems solved.
• People’s ability to confront emotionally and politically risky topics (crucial conversations) with each other is the #1 predictor of rapid problem-solving.
• Get unstuck and improve your results and relationships. Start today by improving your ability to handle crucial conversations. Crucial Conversations teaches you the skills for dealing with them well.

Expectations, and Bad Behavior. An expert in topics ranging from influence and leadership to organizational change and effectiveness, Grenny has been cited in dozens of newspapers including the New York Times, Los Angeles Times, Washington Pos, and the Wall Street Journal. He has also appeared on more than one hundred radio and television programs including ABC News, CNN, Bloomberg, CNBC and Today.

Having delivered thousands of speeches in his career, Grenny’s engaging style is a sought- after mix of entertainment, practicality and foundational research. Traveling across the globe from East Asia, to India, to Europe, Grenny has spoken to organizations including NASA, the American Bankers Association, the Supreme Court of California, the American Association of Critical-Care Nurses, the American Public Works Association and the American Society of Training and Development.

A seasoned executive and business strategy expert, Grenny has addressed executive level teams for clients including IBM, Progressive Insurance, Sprint, Textron, McGraw-Hill, Texas Instruments and Genentech. Whether he’s speaking to an audience of more than ten thousand or to a small executive team, Grenny’s dynamic and captivating style keeps his skills in high demand. Formerly, Grenny was co-founder and president of California Computer Corporation. And in

2007, he and his co-authors were named Ernst & Young Entrepreneurs of the Year for their work in founding and leading VitalSmarts, a leader in corporate training and organizational development. VitalSmarts has helped more than three hundred of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable and measurable change in behaviors. Named the 2008 Business of the Year by The Association of Learning Providers, VitalSmarts has also been ranked four times by Inc. magazine as one of the fastest growing companies in America and has taught two million people worldwide.

Expertise:  Authors | BUSINESS | Change | Communication | Conflict Resolution | Influence | Motivation | Relationships